Leasing
- Collect a deposit and process future residents’ applications
- Ensure the model/target apartments are ready for show and maintain a clean workspace
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
- Utilize proper customer service and sales techniques
- Maintain contact with all apartment locator services and local businesses to provide informational material
- “Shop” surrounding or competing properties and conduct outreach marketing
- Develop and maintain on-going resident retention programs
- Create new move-in resident files and assist with the ongoing file maintenance
- Report unusual or extraordinary circumstances regarding the property or residents
- Handle resident requests and complaints courteously and efficiently
- Maintain a professional appearance and conduct at all times
- Strong communication skills both written and verbal
- The ability to remain professional and courteous in a fast-paced working environment
- Organized with attention to detail
- Customer service experience preferred in a leasing role
- Vacation & Sick Time for Full & Part-Time Employees
- Health and Wellness Programs
- Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
- 9 Paid Holidays per year
- Employee Referral Incentives
- Bonus and Commission Opportunities
- Employee Rent Discount Program
- Professional Development Training
- Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
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