Intake Coordinator / Receptionist
Job Description
Job Description
Healthcare DME is seeking a part-time Receptionist/Intake Coordinator for our office in Mesa, Arizona. This position ensures a smooth intake process by accurately relaying information and scheduling deliveries of medical equipment to patient homes. Responsibilities include answering phones, monitoring, reviewing, and distributing daily intakes and orders received. This position is 20-30 hours a week between 10:00am - 4:00pm.
Primary Job Duties:
Answer incoming calls in a professional, courteous, and timely manner
Collect patient demographic and insurance information
Create charts and input all information into computer program
Submit prior authorizations as needed
Schedule deliveries
Adhere to HIPAA privacy and confidentiality regulations and guidelines
Other duties and tasks as assigned
Knowledge and Skills:
Display a friendly demeanor
Ability to work within a team and independently
Self-starter and self-motivator
Ability to work with minimal supervision
High-level attention to detail
Excellent verbal and written communication skills
Demonstrate problem solving, organizational, and time management skills
Typing skills of 40 + WPM
Act ethically and honestly
Experience and Education:
High school diploma required
Telephone customer service experience
Reception, Intake, or Billing experience in a medical setting
Familiar with accreditation processes in a medical setting
To apply, submit a cover letter and resume.
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