Back to Jobs

Operations Manager

Amazon
Buckeye, AZ
Description

Job summary

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities And Job Elements

  • Support, mentor, and motivate your salaried and hourly workforce
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

Basic Qualifications

  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Experience managing a team of 2+ salaried employees and 70+ indirect employees
  • Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
  • Demonstrated problem solving skills and analytical skills
  • Excellent customer service skills, communication skills and interpersonal skills
  • Track record of meeting or exceeding department performance goals
  • A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
  • Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A3077343
Posted 2025-09-09

Recommended Jobs

Civil Engineer

Fluor Corporation
Tucson, AZ

Civil Engineer Job Overview Location : United States, Tucson, Arizona # Job skills Civil, Structural and Architectural # Type Contract Job id 163690 Salary Negotiable App…

View Details
Posted 2025-07-27

Bartenders

J. Alexander's Restaurants
Chandler, AZ

Job Description Job Description BARTENDERS - **HIRING FOR NEW RESTAURANT OPENING** J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch-made wood-fi…

View Details
Posted 2025-08-29

Sales Account Manager

Meyer Distributing
Golden Valley, AZ

Job Description Job Description Description: Meyer Distributing is looking for a Sales Account Manager to join our Phoenix team. Meyer Distributing is a complete wholesale distributo…

View Details
Posted 2025-08-27

CIPP Laborer

B&F Contracting
Tucson, AZ

Job Description Job Description Salary: $20 - $26 DOE Job Summary Provide support and assistance to the other skilled crafts working on the project. Responsibilities Assist in the i…

View Details
Posted 2025-07-26

Airbag Design Engineer (Catia )

Detroit Engineered Products
Casa Grande, AZ

andidate Requirements Years of Experience Required: 7 years or more overall years of experience in the field. Degrees or certifications required: BS in Engineering degree (BSME or similar) is re…

View Details
Posted 2025-09-16

Childcare Attendant- Happy Valley

Mountainside Fitness
Phoenix, AZ

Job Description Job Description Childcare Attendant Mountainside Fitness offers unique benefits to our employees including: Complimentary membership with deep personal training discounts …

View Details
Posted 2025-09-09

Field Technician

Dish
San Manuel, AZ

Job Description Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home…

View Details
Posted 2025-09-09

Household Sales Rep

Culligan Ultrapure, Inc
Lake Havasu City, AZ

Job Description Job Description Company Profile: Culligan Ultrapure is a Culligan Water franchise that started in 1962 with and has 28 locations spread across Minnesota, Indiana, Arizona, Miss…

View Details
Posted 2025-08-21

Primary Caregiver - Infant Room

Next Horizons
Tempe, AZ

Summary Have you always had the desire to  make a difference in a young child's life ? Do you wish you could find a job where you can play all day? If yes, Next Horizons is looking for  fun, ene…

View Details
Posted 2025-08-21

Sheet Metal Superintendent (Roofing)

Roofing Talent America
Phoenix, AZ

Job Description Job Description Sheet Metal Superintendent (Commercial Roofing) Phoenix, AZ $75,000 - $95,000 + Bonus & Benefits Step Into a Role With Support, Stability, and Serious Gro…

View Details
Posted 2025-07-30