Quality Assurance Specialist, Technology

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DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Chandler, E. Palomino Dr.

Division: Air & Sea

Job Posting Title: Quality Assurance Specialist, Technology

Time Type: Full Time

As a Quality Assurance Specialist at DSV, you will be responsible for ensuring that all processes, procedures, and services meet the company's quality standards and regulatory requirements. Your role involves implementing quality management systems, conducting audits, and providing recommendations to improve operational efficiency and customer satisfaction.

Duties and Responsibilities

• Work with regional QHSE teams drive compliance to customer quality requirements in supporting the Technology vertical.
• Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.
• Lead the implementation of quality initiatives to drive continuous improvement across the global Technology Vertical.
• Coordinate aspects of Document Control and Records Management at Global level to assure compliance with quality.
• Collaborate with business process owners (BPOs) and Subject Matter Experts (SMEs) to create / review written procedures.
• Perform routine and ad hoc metric reporting and analysis for the Global and regional data related to Document Control and Records Management.
• Conduct supplier audits both on-site and remotely.
• Prepare for customer audits and manage audit report responses.
• Identify required training and support local QHSE teams to execute effective training plans.
• Maintain U.S. procedures, forms, and change control documents.
• Ensure the adherence to corrective and preventive action standards as well as being actively involved in the root cause analysis and agreement of corrective and preventive actions for severe and reoccurring incidents, audit findings, KPI deviations etc.
• Support internal audits for ISO9001 Quality Management, ISO45001 Health & Safety, and ISO14001Enviormental
• Take on additional quality projects to continue to drive improvements across the organization.
• Assist with special projects or assignments, as requested.

Skills & Competencies

• Experienced quality auditor
• Knowledge of ISO9000, ISO45000, ISO14001 standards
• Ability to travel up to 10%
• Transportation & logistics industry experience
• Experience creating standard operating procedures.
• Assertive
• Self-Starter
• Excellent problem-solving skills
• Project Management Skills
• Excellent interpersonal skills, ability to work with cross-functional teams.
• Organizational skills (prioritize, plan, assign and control)
• Network and relationship building and high level of influencing people skills.
• Communication and interpersonal skills
• Ability to work in a diverse environment and with different culture.
• Ability to motivate others.
• Presentation skills
• Administrative skills
• Team player

Educational background / Work experience

• Bachelor’s degree in Quality, Supply Chain, Logistics, or business field preferred
• 5+ years of industry-related experience
• 3+ years leadership and/or project management experience

Skills

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of ocean freight logistics and customs regulations
• Understanding of trade laws and regulations

Language skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $62,000 - $84,000/ Annual . Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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