Program Coordinator SMI

Valle del Sol
Phoenix, AZ

Job Description:

  • Responds to client needs including requests grievances staffing changes andsupportspatient care when assigned case managers are absent unavailable or when clients are temporarily without a case manager.
  • Ensures completion of required documentation forall patientsarecompetedtimelyand appropriately.
  • Manages assigned Case Managers schedules approves timesheets and ensuresappropriate coverageto supporttimelyand effective service delivery.
  • Collaborates with theSeniorDirectorto support team morale cohesion and a positive work environment.
  • Communicates concerns updates and emerging issues to theSeniorDirector ina timely and proactive manner.
  • Participates in committees focused on enhancing and developing clinical processes such as treatment planning orientation materials and improving workflows to ensure clients receive the right services at the right time.
  • Facilitates and ensures daily team huddles with the SMI team.
  • Ensurestimelyandappropriate dischargeplanning and completion of discharge documentation.
  • Meet all quality measures provided by Mercy Care each the monthly deliverables on time to Mercy Care.
  • Reviews and signs allinitialassessments annual reviews and treatment plans for team members (BHT and BHPP) ensuring alignment with policies procedures and quality standards. Provides coaching and correction as needed.
  • Signs and approves housing applications residential treatment applications and COT reports.
  • Investigatesandresolvesinternal patient grievances within requiredtimeframes.
  • Ensures clinical quality standards are consistently met includingtimelyprogress notesaccurateand compliant documentation and up-to-date assessments and treatment plans.
  • Partners with theSeniorDirector to improve clinical workflows address operational challenges and strengthen the SMI clinical model.
  • Reviews and approves billing notes within the software system as needed.
  • Maintains an active Counseling/Social Work license and all required training per funder guidelines and AZBBHE regulations.
  • Coordinates and tracks transfers in and out of the SMI IHH Clinic to ensure continuity of care.
  • Provides individualand/or group therapy to assigned patients.
  • Performs other duties as assigned

Job Qualifications:

  • Must be at least18years of age.
  • Masters degree in behavioral health (B.H.) and 1 year of BH experience.
  • Must hold an active associate level behavioral health licenseas approved by AZBBHE.
  • Must have the skills and knowledge necessary to provide the behavioral health services that the agencyis authorized toprovide and to meet the unique needs of consumer populations served by the agencyand meetrequirements for a Behavioral Health Professional (BHP).
  • Must be credentialed as a BHP within90 daysof hire.
  • Experience insupervising staffand managing a team in a behavioral health setting.
  • Ability to develop routine reports and correspondence.
  • Strong verbal written and communications skills
  • Knowledgeof ElectronicHealth Records Systems.
  • Ability to provide culturallyand traumasensitive services
  • Must have orableto obtainvalidFingerprint Clearance Card.
  • Mustpossessreliable transportation valid drivers license and proof of auto insurance.
  • Mustmaintaincurrent BLS certification
  • TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire
  • Vaccinations/Titers Test/Declination Form: Flu Hep B MMR Tdap Varicella

Benefits

  • 401(k)
  • 401(k) matching
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Life Insurance
  • Paid Disability Insurance
  • Paid time off
  • Employee assistance program
  • Employee discount
  • Professional development assistance
  • Referral program

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process please contact us at

Required Experience:

IC

Posted 2025-11-21

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