BDC Representative
Job Description
Job Description
Description:
BDC Representative – Customer Engagement & Appointment Coordination RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in business and locations across five states. We are growing our Business Development Center (BDC) and looking for motivated professionals who excel on the phone, communicate clearly, and know how to guide customers to the next step. This is a high-activity, customer communication position, not a showroom sales job. Your success will come from consistent outreach, attention to detail, and the ability to confidently move customers forward. If you enjoy structured work, organized follow-up, and influencing conversations, this role fits you. What You’ll Do
- Respond to inbound leads from RV Trader, Facebook, Google & website
- Communicate by phone, text, and email
- Ask qualifying questions (budget, timing, decision maker, tow vehicle)
- Schedule and confirm appointments
- Prepare customers before arrival so they know what to expect
- Follow up with unscheduled prospects
- Document all activity in the CRM
- Coordinate with store staff for customer readiness
What We’re Looking For
- Clear phone communication and professional tone
- Organized and detail oriented
- Comfortable following structured processes
- Reliable attendance and follow-through
- Positive attitude with consistent outreach habits
Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required — we train product knowledge) Pay & Benefits Hourly + performance bonuses for kept appointments Typical income:
- Average: $50,000–$80,000
- Warm inbound leads (no cold calling)
- Paid training
- Health benefits & 401(k)
- Employee RV discounts
- Career growth opportunities
- Stable company with long-term reputation
If you prefer structured work, communication, and helping customers get prepared — this role fits well.
Recommended Jobs
Kitchen Manager
Job Description Job Description kitchen Manager Hash Kitchen , The UNICORN of restaurant jobs that brings you a QUALITY OF LIFE with PHENOMENAL PAY and WORK-LIFE BALANCE Is seeking a Ki…
Member Experience Specialist
Sparkle Grooming Co. – SanTan Village Sparkle Grooming Co. is seeking an enthusiastic and customer-focused front desk team member to join our SanTan Village dog grooming salon. As the first and…
Trainee Surveyor / Site Engineer (Phoenix)
Trainee Surveyor / Site Engineer required for global flooring specialists, providing services to the construction, materials handling, manufacturing, and distribution industries. The Role A…
Landscaper
JOB DESCRIPTION The Marriott Phoenix Resort Tempe at The Buttes is looking for a talented Landscaper to join our amazing team at this one of a kind resort. About The Marriott Phoenix Resort Tempe…
Community Manager - Seven Oaks
Job Description Job Description Job Posting: Community Manager Experience The EMBREY Way by joining our dynamic Property Management team as a Community Manager at Seven Oaks. As a C…
Parts Coordinator
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS _ Our Team Members Drive Us! _ Gerber Collision & Glass is one of the largest collision repair companies in North America. …
Sales Associate
Job Schedule Corporate Retail Store Job ID 76991 Sales Associate The salary range for this role is $15.50 to $16.75 per hour.* This position is also eligible for incentive pay based on performan…
Assistant Regional Manager
Our Mission Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community member…
Structural Engineer I
Structural Engineer I Role Overview & Purpose Kelaca is seeking a Structural Engineer I for a client partner in Scottsdale, Arizona. This early-career role provides dependable structural engine…
Consulting Analyst
Why Black & Veatch Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibil…