Credit & Collections Specialist

Job Description

Job Description

Description:

The Company:

Come join our growing team!

Venturi Supply is part of one of the largest and fastest growing independent value-added PVF (pipes, valves, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000+ customers and 40+ locations nationwide. We provide engineered products and industrial supplies to end users across a variety of mission-critical end markets.

Decades of proven performance spurs continuous career growth opportunities at all levels of our organization.

Secure your future today!

Role Overview:

The Credit and Collections Specialist will contact clients to collect outstanding payments. This position must strike a balance between maintaining trustful relationships and ensuring timely payments. The Credit and Collections Specialist should always exhibit professionalism and trustworthiness. In addition, this position must possess excellent communication skills, as well as an ability to work independently.

Responsibilities:

• Take action to collect past due customer balances through a combination of methods including telephone calls, emails, and other professionally appropriate means. Place a high-volume of phone calls to our customers to collect balances.
• Work with customers to collect outstanding balances. Use persuasive communication skills to arrange payment while striving to maintain the goodwill of our customers.
• Interact with internal departments to reduce AR Aging.
• Identify, monitor, and maintain assigned past-due accounts, including handling customer phone calls, account adjustments, reconciliations and credit memos.
• Review daily credit holds to ensure credit risk and payment issues in the portfolio are under proper control, and work to reduce the number of holds.
• Setup and maintain customer and vendor accounts within the ERP system, including but not limit to:
• Process new customer credit applications, research customer’s financial condition, obtain creditor trade references, and obtain appropriate credit reports to determine the degree of credit risk.
• Completed credit applications and forms requested by our customers and vendors
• Research and respond promptly to customer inquiries and assist with account reconciliation.
• Other duties as assigned.

• High School Diploma or GED; Associate Degree preferred.
• A minimum of two years' experience in the same or similar role.
• High degree of accuracy required.
• Computer literate; Proficient with MS Office 365.
• Ability to effectively communicate [written and verbal].
• Thrives in a collaborative team environment.
• Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach.
• Physical requirements: sitting, standing, walking, lift to 50 lbs., carrying, reaching, pushing, and pulling.
• Ability to pass a background check, MVR check, and drug test.