Assistant Manager
- Oversee file management and run assigned reports
- Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
- Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
- Communicate with outside legal counsel during the eviction process
- Finalize move in/out and renewals files and enter data into property management software
- Oversee resident renter’s insurance procedure
- Collect deposits and process future residents’ applications
- Ensure the model/target apartments are ready for show and maintain a clean workspace
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
- Maintain contact with all apartment locator services and local businesses to provide informational material
- “Shop” surrounding or competing properties and conduct outreach marketing
- Develop and maintain on-going resident retention programs
- Report unusual or extraordinary circumstances regarding the property or residents
- Maintain a professional appearance and conduct at all times
- Customer service experience
- 6 months experience in the property management industry
- Strong communication skills both written and verbal
- The ability to remain professional and courteous in a fast-paced working environment
- Organization skills with strong attention to detail
- Vacation & Sick Time for Full & Part-Time Employees
- Health and Wellness Programs
- Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
- 9 Paid Holidays per year
- Employee Referral Incentives
- Bonus and Commission Opportunities
- Employee Rent Discount Program
- Professional Development Training
- Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
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