Senior Network Engineer Contractor
- Diagnose and resolve network and voice-related issues across client environments, ensuring minimal downtime and optimal performance
- Participate in a rotating on-call schedule to support 24/7 client operations
- Maintain and enhance network monitoring tools to ensure real-time visibility and alerting
- Coordinate new circuit installations, testing, and handoff with ISPs and telecom providers
- Design and implement wired/wireless infrastructure across client sites, including remote offices and data centers
- Lead network upgrade initiatives—planning, testing, and deploying enhancements with minimal disruption
- Manage and execute network tasks in high-availability, time-sensitive environments
- Administer WAN, LAN, WLAN, and VoIP systems, including MPLS, IPsec VPNs, and various internet access technologies (Cable, DSL, Metro Ethernet)
- Document network configurations, diagrams (Visio), SOPs, and implementation plans for internal and client use
- Adhere to change management protocols and incident response procedures for all network activities
- Provide firewall support and configuration (Fortigate, SonicWall) across client networks
- Serve as a liaison between clients and telecom/network carriers to resolve service issues and coordinate upgrades
- Manage multiple concurrent network projects, ensuring timely delivery and client satisfaction
- Act as a subject matter expert for all network-related inquiries within the MSP team
- Proven ability to manage complex, multi-tenant network projects from planning to execution
- Advanced experience with Fortigate, SonicWall, and FortiManager platforms
- Expertise in switching technologies
- Exceptional troubleshooting and diagnostic skills in both solo and collaborative settings
- Prior experience in an MSP environment is highly preferred
- Strong interpersonal skills for cross-functional collaboration and client communication
- Understanding of diverse access technologies: Cellular, Wired/Wireless, Cable, DSL, T1, Metro Ethernet
- Analytical mindset with a focus on root cause analysis and continuous improvement
- Highly organized with the ability to prioritize tasks across multiple clients and projects
- Supportive, inclusive culture that values diverse perspectives
- Remote work flexibility within the United States
- Join Us, IPM is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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