Program Coordinator- Member Advocate

Job Description

Job Description

Salary: $18-20/hr

Position Summary

The Group Home Program Coordinator is responsible for the daily oversight, coordination, and administration of a Developmental Disabilities Division (DDD) licensed residential program. This role ensures that services are person-centered, compliant with all regulatory requirements, and aligned with organizational values. The Program Coordinator
supports residents individual goals, and maintains a safe, structured, and nurturing environment.

Key Responsibilities

Program Oversight & Compliance

• Ensure the group home operates in full compliance with DDD regulations, policies, and licensing requirements
• Maintain accurate documentation, records, and reporting in accordance with state and agency standards
• Prepare for and participate in audits, inspections, and quality assurance reviews

• Update and maintain accurate ratio requirements for each house

Resident Care & Support

• Oversee implementation of Individual Support Plans (ISPs) and behavior support plans
• Ensure residents receive high-quality, person-centered care that promotes independence and dignity
• Prepare for and attend resident planning meetings
• Advocating for member needs in meetings
• Schedule legal meetings for residents

Communication & Collaboration

• Serve as the primary liaison between families, guardians, case managers, and external providers
• Respond to incidents, emergencies, and critical situations in a timely and professional manner

Qualifications

Education & Experience

• Minimum of 23 years of experience working with individuals with developmental disabilities
• Prior supervisory or leadership experience strongly preferred

Knowledge & Skills

• Strong understanding of DDD regulations and licensing standards
• Excellent leadership, organizational, and problem-solving skills
• Effective communication and interpersonal abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with planning documents, BTP, etc.

Certifications & Requirements

• Valid drivers license and reliable transportation
• Ability to pass background checks and meet state compliance requirements

Working Conditions

• May require evenings, weekends, and on-call availability
• Work is performed in an office setting with home involvement

Compensation & Benefits

• $18-20/hr
• Health, dental, and vision insurance
• Paid time off
• Professional development opportunities