Branch Manager - Segment or Small Geography

DESCRIPTION

We are looking for a talented Branch Manager to join our team specializing in Service for our Operation Unit in Tucson, Az.

Job Summary:

Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.

In this role, you will make an impact in the following ways:

• Drive Operational Excellence: Oversee multiple branches through Branch Managers, ensuring all functions and financial metrics are met and aligned with organizational goals.
• Strategic Planning & Execution: Develop and manage the Annual Operating Plan, integrating input from Business Development and Branch Managers to achieve sustainable growth.
• Performance Monitoring: Track and analyze key business metrics such as balanced scorecards, profit and loss statements, and asset utilization to optimize branch performance.
• Market Leadership: Conduct market analysis within your span of responsibility to identify opportunities, strengthen competitive positioning, and guide strategic decisions.
• Customer-Centric Growth: Enhance customer satisfaction through Net Promoter Score and Lens of the Customer programs, fostering a culture of exceptional service across branches.
• Business Development: Implement annual marketing and sales plans, build strong customer relationships, and establish new partnerships to expand market reach.
• Operational Compliance & Safety: Ensure adherence to health, safety, and environmental standards, conducting audits and promoting a culture of corporate responsibility.
• Talent Development: Recruit, develop, and retain high-performing teams, creating Individual Development Plans for Branch Managers to build leadership capability and engagement.

RESPONSIBILITIES

To be successful in this role you will need the following:

• financial Acumen – Understand and apply key financial indicators to make informed business decisions.
• Business Insight – Use knowledge of the market and organization to drive strategic goals.
• Builds Effective Teams – Create strong, collaborative teams that leverage diverse skills and perspectives.
• Communicates Effectively – Deliver clear, tailored messages to different audiences across multiple channels.
• Customer Focus – Develop strong relationships and provide customer-centric solutions.
• Drives Results – Consistently achieve objectives, even under challenging circumstances.
• Develops Talent & Drives Engagement – Support career growth and foster a motivated, high-performing environment.
• Demonstrates Self-Awareness – Seek feedback and reflect to continuously improve strengths and address weaknesses. Education, Licenses, Certifications: College, university, or equivalent degree in required Business Administration, Engineering, or related subject required. Six Sigma Green Belt certification or Sponsor certification required. Experience: Significant relevant experience required, including managerial and budgetary experience.

QUALIFICATIONS

• Must meet with at least three customers per week .
• Minimum of five years of supervisory experience in heavy-duty service and/or parts.
• A college or university degree (or equivalent) is required; however, candidates with substantial, relevant work experience may also be considered.
• Must be independent, self‑motivated, and driven , with a strong sense of initiative.
• Ability to work independently , take ownership of responsibilities, and remain motivated in achieving goals.
• Comfortable making decisions, managing deadlines, and maintaining productivity in a fast‑paced, dynamic environment .

Compensation and Benefits

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

Job General Management

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2421464

Relocation Package No

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.