Food Runner

Job Description

Job Description

Join the Global Leader in Vibe Dining!

***This is a tipped position***

Why Join Our Team?

• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

As a Food Runner, you will play a key role in delivering an elevated guest experience by ensuring food is delivered quickly, accurately, and beautifully presented. Your mission is to work closely with the kitchen and service teams to maintain a smooth flow of food from the kitchen to guests.

Key Responsibilities

• Ensure food is prepared and delivered according to THE ONE GROUP’s quality standards
• Possess full menu knowledge and confidently describe dishes to guests
• Maintain awareness of table numbers, seat assignments, and floor plans for efficient service
• Follow proper service procedures when delivering food, ensuring an exceptional guest experience
• Offer condiments and accompaniments (pepper, cheese, etc.) when appropriate
• Communicate seamlessly with servers and kitchen staff to ensure timely and accurate food delivery
• Assist servers and bussers with guest requests and overall service needs
• Always maintain a clean and organized service area
• Follow health and sanitation regulations to ensure food safety and cleanliness
• Be available to assist in restaurant setup, cleaning, and general service tasks as directed by management

What We’re Looking For

• A strong work ethic and team-player mentality
• Ability to multi-task and stay organized in a fast-paced environment
• Strong attention to detail and commitment to delivering food promptly and correctly
• Must be able to stand for long periods, lift 20 lbs., and carry large trays with warm plates
• Ability to work nights, weekends, and holidays
• Basic English proficiency required for communication and guest interactions

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!