Loan Officer

Job Description

Job Description

Position Job Title: Loan Officer

FLSA Status: Non-Exempt

Job Location: Remote

Position Summary
The primary function of the Loan Officer is to sell loan products offered by Universal Lending Corporation to buyers of New Home Co.

Essential Duties and Responsibilities
Build Rapport

• Build report with the sales agents at New Home Co. communities and division personnel.
• Maintain a positive sales environment by educating potential borrowers and Homebuilder sales representatives on the Company’s products and services.

Loan Applications

• Complete thorough loan applications by communicating with perspective applicants
• Obtain specified information relating to the loan or credit application
• Correspond with applicant via telephone, email or in-person to resolve any questions regarding application information.

Prequalification

• Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company’s credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Jumbo, Rural Housing Development, Bond and Portfolio).

Loan Submission

• Negotiate rate, terms and conditions of the loan.
• Lock loans on time and in the correct product type.
• Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
• Input loans into Encompass and appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.

Processing Issues

• Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee’s loan pipeline.

Industry Knowledge

• Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition.

Compliance

• Maintain compliance on all loan files and pipeline.
• Consistently apply superior decision-making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures.

Personal Professional Standards

• Project an image of professionalism through demeanor and appearance while acting with integrity and honesty.
• Strive for teamwork and cooperation and actively participate in goals for self-improvement.

Managerial Responsibility
This position does not supervise other employees.

Position Qualifications

• Must have an active state MLO license in each state where business is to be conducted or be willing to obtain additional state licenses in WA, OR, CA, AZ, CO, and TX
• Highschool diploma or general education degree (GED) required; 4-year college degree preferred
• Minimum 5 years lending origination experience preferably with builders
• Must have working knowledge of Encompass or other LOS systems
• Proficient in Excel, Word, Outlook, and PowerPoint
• Ability to plan for contingencies and anticipate problems and identify risks
• Ability to negotiate to produce positive outcomes
• Ability to effectively listen and respond to customers’ needs
• Ability to display superior customer service skills
• Ability to exhibit professional written and verbal communication
• Ability to maintain and foster strong partnerships with builders and customers
• Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service
• Ability to identify customer needs and adapt sales presentations effectively

Base Salary: The compensation for this position is minimum wage for the applicable geography plus eligibility for monthly and quarterly bonuses. Base Salary is paid bi-weekly, every other Friday.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements
Requires the ability to bend, lift 1-15 pounds, reach, see, stand, sit, walk, hear, type and talk. The primary work location is an office setting with low to moderate noise level.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Universal Lending Corporation retains the discretion to add or change job duties at any time.

Why Work for Universal Lending Corporation
Universal Lending Corporation was founded nearly 40 years ago on the principle that our customers deserve individual and specialized attention throughout the mortgage process. We offer an inclusive, diverse, and collaborative culture where people from all backgrounds can thrive. At Universal Lending Corporation you can work with other passionate, purposeful, and customer-centric people all sharing the same goal of helping people achieve their dreams. Universal Lending Corporation offers an aggressive compensation package based on experience and skill, including a comprehensive benefits package inclusive of Medical, Dental, and Vision.

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