L1/L2 System Administrator in Tempe, AZ

Virtual Service Operations
Tempe, AZ
Description

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!

Opportunity

Virtual Service Operations is searching for a System Engineer to join our team and provide comprehensive L1/L2 technical support for one of our premier clients, including regular on-site support in Tempe, AZ. As a System Engineer, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation.

This role requires on-site presence twice a week to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills.

In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including:

Systems Administration:

  • Windows Server administration (2016/2019/2022) including Active Directory management
  • Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
  • Server hardware troubleshooting and maintenance
  • Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
  • Virtualization platform support (VMware vSphere, Hyper-V)
  • Backup and recovery operations using enterprise backup solutions
  • Patch management and security compliance monitoring
  • Performance monitoring and system optimization
  • IT Service Management (ITSM) ticket resolution and escalation procedures

Desktop and Infrastructure Support:

  • Advanced workstation software break-fix support for Windows and Linux clients
  • IMAC operations (Install, Move, Add, Change) for enterprise environments
  • System imaging and deployment using automated tools (SCCM, WDS, or similar)
  • Asset lifecycle management and inventory control
  • Enterprise printer and peripheral support including network printer management
  • Client Center (Tech Bar) technical support
  • Hardware diagnostics and replacement procedures
  • Network connectivity troubleshooting and cable management

Qualifications

Required:

  • 2+ years of experience in system administration or L1/L2 technical support
  • Hands-on experience with Windows Server environments and Active Directory
  • Working knowledge of Linux system administration and command-line operations
  • Experience with virtualization technologies (VMware, Hyper-V)
  • Understanding in network troubleshooting and TCP/IP fundamentals
  • Experience with IT ticketing systems and ITSM processes
  • Knowledge of enterprise backup and recovery procedures
  • Understanding of change management and incident management frameworks
  • Strong documentation and technical communication skills

Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification
  • Microsoft certifications (MCSA, MCSE, or Azure fundamentals)
  • Linux certifications (CompTIA Linux+, RHCSA)
  • Experience with PowerShell and Bash scripting
  • Familiarity with cloud platforms (AWS, Azure, or hybrid environments)
  • ITIL Foundation certification
  • Experience with monitoring tools (Nagios, PRTG, SolarWinds)
  • Knowledge of configuration management tools (Ansible, Puppet, Chef)
  • Expertise in enterprise inventory control systems
  • RingCentral CX/EX administration experience

Requirements

  • Must be within driving distance of Tempe, Arizona, and willing to work onsite when needed
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 50 lbs for server and equipment handling
  • Must be able to stand or walk for extended periods in data center environments
  • Must be able to work in server rooms and confined spaces including under-floor cable management
  • Ability to work occasional evenings or weekends for maintenance windows
  • Valid driver's license and reliable transportation

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at

Salary Description

$60,000.00 - $70,000.00
Posted 2025-10-06

Recommended Jobs

Supervisor - Pharmacy

Mayo Clinic
Phoenix, AZ

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…

View Details
Posted 2025-10-23

Psychiatric Outpatient Nurse

TRNurses
Phoenix, AZ

The Transformational Recruiters Network () is a healthcare employment agency that currently does business in the states of Arizona, California, Delaware, Florida, Georgia, Pennsylvania, and Texas. We…

View Details
Posted 2025-10-02

Heavy Equipment/Dump Truck Operator

Harsco Environmental
Kingman, AZ

Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services o…

View Details
Posted 2025-10-21

LOCAL CONTRACT CNA

FullShift Staffing, LLC
Surprise, AZ

Rewarding, inspiring, and flexibility!!! You will find challenging, rewarding work every day alongside people who have as much compassion as you. POSITION DESCRIPTION : A nursing assistant re…

View Details
Posted 2025-10-09

Yard Worker

Star Nursery Garden and Rock Centers
Lake Havasu City, AZ

Job Details Description Yard Workers are important members of the Star Nursery team. They provide outstanding customer services and sales assistance to customers. They answer customers’ questio…

View Details
Posted 2025-10-07

Assistant Pastry Chef

Splendido at Rancho Vistoso
Tucson, AZ

Bring your creativity and pastry expertise to Splendido, a luxury culinary destination where scratch-made desserts and artisan breads take center stage. As our full-time  Assistant Pastry Chef , you…

View Details
Posted 2025-10-16

Experience Prescott: Care and Adventure Await You!

NurseRecruiter
Prescott, AZ

Registered Nurse - Progressive Care - Travel - (PCU RN) Embark on a rewarding travel nursing journey as a Registered Nurse in Progressive Care, where your expertise will transform patient care in Pre…

View Details
Posted 2025-08-19

Licensed Beauty Advisor

Sephora
Phoenix, AZ

Sephora in Phoenix is seeking a Licensed Beauty Advisor for a part-time position. The role involves providing beauty services, driving store goals, and maintaining high standards of client service. Ca…

View Details
Posted 2025-10-31

Cashier

Trevor's Liquor
Phoenix, AZ

At Trevor's, our goal is to provide the best customer service which we accomplish by having the most educated, knowledgeable, and friendly staff we can assemble. If you're looking to join a rapidly g…

View Details
Posted 2025-10-24

Life Services Financial Solutions Advisor (Series 7 & 66 required)

Bank of America Corporation
Chandler, AZ

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  We do this by driving Responsible Growth and delivering for our…

View Details
Posted 2025-08-21