Office Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Training & development
• Tuition assistance

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary
We are seeking a dedicated and organized Office Manager to join our growing home care agency. In this role, you will oversee daily office operations, coordinate caregiver scheduling, support client and caregiver needs, and ensure efficient administrative processes. The Office Manager will also assist with community outreach efforts, build relationships within the community, and represent the agency at networking events and local functions.

This position requires a hands-on professional who is willing to provide direct patient care when necessary due to caregiver call-offs or staffing shortages. The ideal candidate is highly organized, compassionate, possesses strong communication skills, and thrives in a fast-paced healthcare environment.

Responsibilities

• Manage daily office operations
  Coordinate caregiver scheduling and staffing
  Answer phones and provide customer service
  Maintain client and caregiver records
  Handle administrative and compliance tasks
  Assist with recruiting and onboarding caregivers
  Perform patient care duties when a caregiver is unavailable or calls off
  Support business development and community outreach efforts
  Attend networking events and community functions
  Educate the community about the agency's services
  Build relationships with referral sources and community partners

Qualifications

• High school diploma or GED required; associate's degree or relevant healthcare/administrative experience preferred
• Previous experience in office management, healthcare administration, home care, or a related field preferred
• Experience coordinating schedules, managing administrative operations, and supporting client services
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems
• Excellent organizational and time-management skills with the ability to prioritize multiple responsibilities
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills
• Ability to build and maintain professional relationships with clients, caregivers, referral sources, and community partners
• Comfortable attending community events and conducting outreach activities to promote agency services
• Willingness and ability to provide direct patient care when necessary due to caregiver shortages or call-offs
• Reliable transportation and a valid driver's license preferred
• Home care, healthcare, or caregiving experience is a plus
• Ability to work independently while maintaining a high level of professionalism and compassion toward clients and families