Administrative Support - Remote

*Full-Time Administrative Support Position**

**Benefits Offered:** Paid Time Off (PTO)
**Salary:** $17-$20 per hour, based on experience

**Role Summary:**

Welcome! We are seeking a cheerful, dependable, and punctual individual to join our team as an Administrative Support professional. You should be organized, professional, and a great team player. It's important that you are outgoing but not outspoken.

As an Administrative Support, your typical day will involve working with several team members, including Property Managers, to assist with their property portfolios. Your responsibilities will include processing tasks assigned by Property Managers, handling violation correspondence, managing architectural submittals, processing title demand requests, updating the database with new owner information, maintaining community websites, obtaining bids for property projects, submitting work orders, working with vendors, and handling special projects as needed. You will also interact with customers, addressing inquiries, complaints, work orders, and architectural requests, and follow up on these matters. Additionally, you will interact with the Board of Directors, title companies, mortgage companies, realtors, prospective buyers, and vendors, ensuring that all are attended to promptly.

We are committed to hiring individuals who will be a great fit for our company long term. We strive to be fair, flexible, and offer a work/life balance!

**Previous Experience Crossover:** Administrative Assistant, Office Assistant, Receptionist, Admin Assistant

**Purpose (Why This Job Exists):**

- Coordinate with and assist Property Managers
- Organize yourself and your work
- Satisfy even the unhappiest customers
- Provide timely and thorough service
- Aid customers in need
- Cheer those in need
- Create amazing experiences

**Responsibilities (What You Will Be Doing):**

- Assist Property Managers with day-to-day tasks
- Execute all items listed in the Role Summary
- Assist with phones during Receptionist's lunch/days off
- Maintain the database utilized by the entire organization

**Expectations (How We Will Measure Success):**

- Basic domain expertise
- Work Monday - Friday, 8am-5pm (after 90 days, eligible for WFH up to 3 days a week)
- Timely responses (email, ticketing system, & phone)
- Manage and report to executive staff
- Keep your work area(s) neat and organized
- Manage and maintain data systems, websites, and information on properties
- The ability to multi-task

**Qualifications (What You Will Need to Be Successful):**

**Must Have:**

- A friendly and empathetic attitude
- Reliable transportation
- Proficient in the use of a desktop PC in a Windows environment
- Proficient use of internet-based applications
- Excellent typing skills (50+ WPM)
- Time management skills
- Excellent oral, written, and listening skills
- Ability to multi-task and handle multiple requests at once
- Experience with Microsoft Office suite of tools (Outlook, Word, Excel, etc.)

**Nice to Have (Not Necessary, But Extra Credit!):**

- Experience with RingCentral VoIP system
- Experience with Polycom phone system
- Residency in Gilbert/Chandler (East Valley)

**Perks (The Extra Motivators!):**

- Remote/Work From Home
- Flexible time off
- Free drinks & snacks
- An easy-going team
- PTO available

**About Us:**

We are a leading Arizona Real Estate and HOA Management Company with a rich history since 1933. We are dedicated to delivering excellence to our clients, community residents, and our employees. Our core values drive everything we do:

- Embrace Change
- Be Real
- Focus on Quality
- Share Wisdom
- Remain Capable
- Triumph with Integrity

If you're looking for a new career experience with room to grow in an organization that prioritizes employee happiness, please apply now!

**Job Type:** Full-Time
**Salary:** $17-$20 based on experience
Employment Type: Full-Time
Salary: $ 17.00 20.00 Per Hour