People & Culture Business Partner
- Partner with site leaders as a trusted advisor on employee relations, performance management, and development, supporting teams across all high volume organizations as-needed.
- Balance both site-level and network-wide priorities to drive consistency in the SFIX employee experience across the broader Warehouse Operations team.
- Conduct fair and thorough investigations into workplace concerns, ensuring alignment with Stitch Fix values.
- Interpret data from Workday, people insights platforms, and Workforce Software reporting to proactively identify trends and guide business decisions.
- Support onboarding, training, and engagement programs that strengthen culture, retention, and productivity.
- Advise on HR policies, benefits, leave processes, and compliance requirements, mitigating risk across the business.
- Manage HR documentation and transactions (organizational changes, terminations, unemployment claims, rehire eligibility).
- Serve as the main point of contact for employee inquiries, ensuring timely and thoughtful responses.
- Collaborate cross-functionally to implement process improvements, manage change, and lead people-related projects.
- Have 5+ years of progressive HR experience, including 2+ years resolving complex employee relations issues from intake through resolution.
- Bring experience supporting both exempt and non-exempt (hourly) populations, ideally in high-volume environments such as warehousing, fulfillment, or retail.
- Possess deep knowledge of employment laws and compliance (FMLA, LOA, accommodations, and HR policy administration) and can apply them with judgment and care in various settings.
- Are skilled at coaching leaders and influencing stakeholders, balancing empathy with accountability.
- Use data and trends to create clear narratives that shape business decisions and improve people outcomes.
- Can independently navigate and create complex sheets, slides, and docs in Google Suite with proficiency.
- Have strong workplace investigation and conflict resolution training and skills, with the ability to remain objective, discreet, and fair.
- Communicate with employees of all levels in person, in writing, and virtually with clarity, empathy, and credibility, ensuring employees feel heard while leaders gain actionable insights.
- Are curious, resilient, and solutions-oriented, thriving in ambiguity and seeing change as an opportunity to model a growth mindset and make a lasting impact on the business.
- Demonstrate ownership and follow-through, managing multiple priorities while maintaining a high standard of accuracy and compliance.
- Embody Stitch Fix’s values of Be Client Obsessed, Be a Trendsetter, Be the Change, Win Together, and Commit to Excellence.
- We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
- We cultivate a community of diverse perspectives— all voices are heard and valued.
- We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
- We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
- We boldly create the future while keeping equity and sustainability at the center of all that we do.
- We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
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