Captain, Police Services (Phoenix)

Syscon Justice Systems
Phoenix, AZ

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. At the SF Fed, we approach our work with integrity and a commitment to service.

The Police Services Captain , under the direction of the Chief, provides oversight and directs Police Services operations at the Phoenix branch. This is a position responsible for planning, organizing, and directing the Federal Reserve Law Enforcement Unit (LEU); directs the activities and functions of different assigned work groups within the Department and District; able to perform all duties of the Lieutenant job classification, acts in the capacity of the Police Chief in their absence and performs other duties as assigned.

Responsibilities include staff development, operations management, project management, risk management, administrative management, financial management, and emergency preparedness and response.

Location: 1550 N 47th Ave, Phoenix, AZ 85043 (100% on-site)

Qualifications:

  • Five or more years of supervisory and management experience in law enforcement, military or armed security field or equivalent experience within FRS Police Services.

  • Expertise communicating and building support for ideas and achieving results without the need for positional authority.

  • Highly skilled in Law Enforcement, operations management, people management, and performance management.

  • Ability to evaluate, respond and direct staff regarding critical and potentially dangerous situations using good judgment and the appropriate degree of physical force or weaponry; make lawful arrests and/or detentions.

  • Ability to effectively manage assignments both directly and indirectly through Lieutenants and Sergeants.

  • Experience with development and administration of a department budget; forecast of funds needed for staffing, equipment, materials and supplies; and recommending expenditures and budgetary adjustments.

  • Strategic thinking and tactical competence.

  • Adept at managing issues and leading efforts to mitigate the impact of potential reputational threats to the Bank and Police Services.

  • Possesses strengths in the behavioral competencies of Collaboration, Influence, Emotional Intelligence, Development, Accountability, Leadership, Achievement, Innovation and Critical Thinking.

  • Strong people manager with a proven ability to coach, lead, develop and inspire others to achieve their professional best and meet the business challenges of today.

  • Demonstrates outstanding collaboration skills with an ability to partner effectively with others in the pursuit of common goals, with a consistent track record of building relationships of trust and mutual respect with internal and external partners.

  • Ability to develop others by accurately assessing skills, competencies, performance, and developmental needs. Provide support to staff by identifying and/or creating opportunities for professional growth.

  • Demonstrates resilience, flexibility and a willingness to explore different paths to achieve an outcome; is agile and adjusts quickly and efficiently to new circumstances.

  • Encourages diverse perspectives and innovative thinking and approaches by individuals and teams.

  • Possesses outstanding written and verbal communications skills with demonstrated ability to adapt messaging and communications style to effectively reach and influence various internal and external partner groups.

  • Demonstrates ability to present business ideas, strategies and results succinctly and persuasively to senior executive level.

  • Strong technical proficiency and ability to translate complex concepts and processes and deliver in a simple and straightforward manner.

  • Demonstrates strong business acumen with a proven ability to evaluate the costs, risks and benefits associated with alternative actions before making decisions.

  • Possesses sound project management and analytical skills necessary for assessing operational workflows and processes, and implementing changes to achieve operational improvements, efficiencies and other desired business outcomes. Skilled with developing project schedules, budgets and effectively mobilizing work teams and partners to deliver results on time and within budget.

  • Always conducts self with the highest levels of personal and professional integrity.

  • Demonstrated ability to multi-task work, reprioritize and perform well under pressure.

Minimum Education/Training/Certification

  • Bachelor’s degree in Criminal Justice, Business Management or related field of study preferred

  • Able to lawfully possess a firearm

  • Capable of successfully achieving a “Secret” clearance.

  • Valid Driver’s License

Base Salary Range: $120,000 – $130,000 (Location: Phoenix)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits:

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

The SF Fed is an Equal Opportunity Employer.

#LI-Onsite

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Operations Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers () or through verified Federal Reserve Bank social media channels.

Posted 2026-02-28

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