Care Coordination Specialist

Job Description

Job Description

About Us:
Comprehensive Mobile Care (CMC) is the leading provider of onsite dental, vision, podiatry, and audiology services to senior facilities across 24 states in the U.S. We are deeply committed to providing preventive healthcare with dignity and compassion, serving thousands of seniors every day. As a family-founded company, our core belief is that every participant's care truly matters.

Why Join Our Team:

Take ownership of your market and grow your career.

Be part of an operations-driven role critical to our organization's success.

Develop into future roles in sales, logistics, account management, and beyond.

Join a supportive, mission-focused environment where your ideas matter.

What You Will Do

Manage daily scheduling across multiple clinical sites, aligning provider availability with patient demand

Coordinate services across specialties, including dental, optometry, audiology, and podiatry

Work closely with center staff to build accurate schedules while respecting each site's workflow

Maintain strong, professional relationships with partner centers through consistent and clear communication

Serve as a primary point of contact for scheduling updates, changes, and issue resolution

Monitor schedule utilization, identify gaps, and adjust to improve efficiency and patient access

Communicate updates clearly with providers, field teams, and partner sites

Track no shows, cancellations, and reschedules to support data driven scheduling decisions

Support day of operations by troubleshooting scheduling issues in real time

What You Bring

Experience in a medical or healthcare setting

Strong scheduling experience across multiple providers or locations

Ability to manage competing priorities and high volume coordination while maintaining professionalism

Clear, concise, and professional communication skills across email, phone, and internal platforms

Ability to build trust with center staff without disrupting their daily operations

Comfort working with scheduling platforms and operational tools

Understanding of patient flow, clinical operations, and provider workflows

What Sets You Apart

Experience coordinating care across multiple sites or regions

Strong relationship management skills with external partners or clinical teams

Ability to balance patient needs, provider capacity, and operational goals without creating friction

Why This Role Matters
You directly impact patient access to care and the strength of our center partnerships. Your ability to communicate clearly, stay organized, and build trust ensures smooth operations across all sites.

What We Offer:

Competitive starting salary.

Clear career pathways toward roles in logistics, sales, and account management.

401-K plans with employer match.

Comprehensive healthcare and insurance coverage.

Opportunity to make a tangible difference in senior healthcare.

Join us at CMC, where your role directly impacts the quality of life for thousands of seniors every day.