Description
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (
If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.
Come join the Amazon Prime Air Team!
Prime Air is seeking a dedicated and dynamic Flight Operations Coordinator, a key position within our innovative drone delivery hub operations. This role is essential for maintaining the highest levels of efficiency and operational excellence. The Flight Operations Coordinator plays a crucial role in ensuring smooth operations across all shifts by strategically assigning staff, balancing workloads, and planning break rotations meticulously. Beyond leading shifts, this individual is entrusted with the critical responsibility of addressing and resolving complex operational challenges, either through direct intervention or by guiding teams towards effective solutions.
Key job responsibilities
- Oversee and ensure the effective and efficient operation of drone delivery hub operations during their shift, maintaining the highest standards of service and operational excellence.
- Demonstrate Ownership by taking accountability for shift outcomes, proactively resolving issues, and leading the team to meet or exceed operational goals.
- Monitor task execution and dive deep into multiple workflow data platforms to identify and correct imbalances or risks before they impact service.
- Serve as the primary escalation point on shift, using strong judgment to resolve complex issues and remove barriers that impact flight readiness, delivery, or safety.
- Identify opportunities for operational improvements and collaborate with management and other departments to implement effective solutions.
- Ensure timely and effective communication during shift handovers, cross-site updates, and daily stand-ups.
- Participate in or lead review meetings with the site team and Prime Air leadership.
This role requires the ability to carry/lift up to 50 lbs., stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.
This role requires the ability to work any shift, including nights, weekends, and holidays.
This role may require travel, up to 25% of the time.
Export Control License
This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
This position may be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violations(s) or refusal(s) to test before hiring him/her into a safety-sensitive position, if applicable.
Basic Qualifications
- Current Part 107 License
- Experience with common business applications and tools (i.e. Microsoft Office Suite)
- Experience guiding, training and mentoring others
- 1+ year of experience in a leadership or coordination role within flight operations, logistics, or a related field
Preferred Qualifications
- Knowledge of aviation safety standards
- Strong verbal and written communication skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.