Insurance Service Representative (P& C Licensed)

Job Description

Job Description

Boulevard Insurance Agency is looking for a friendly, detail-oriented Insurance Service Representative to join our team! This role is ideal for someone who enjoys helping clients, thrives in a structured environment, and wants to be part of a growing agency.

Position Details

• Schedule: Full-time, Monday–Friday
• Work Environment: Primarily in-office with the potential for a hybrid schedule after training
• Location: Chandler, AZ
• License Required: Active Arizona Property & Casualty license

What You’ll Do

• Assist clients with policy changes, billing questions, documentation, and general account servicing
• Process endorsements, cancellations, reinstatements, and claims-related updates
• Provide exceptional customer service in person, by phone, and via email
• Support agents with follow-ups, retention initiatives, and client communication
• Maintain accurate customer records and uphold Allstate compliance standards
• Opportunity to assist with sales-related tasks; sales interest or experience is a plus
  

What We’re Looking For

• Active AZ P&C license — required
• Prior insurance customer service or agency experience is strongly preferred
• Strong communication skills and a friendly, professional demeanor
• Reliable, organized, and comfortable working in a fast-paced environment
• Tech-savvy and able to learn new systems quickly
• Interest in sales or prior sales experience is a bonus
  

What We Offer

• Competitive pay
• Hybrid schedule eligibility after training milestones
• A supportive team environment with growth opportunities
• Paid training and ongoing professional development
• Opportunity to build long-term client relationships with a respected Allstate agency