Raiser's Edge Donor Database Specialist

The Raiser's Edge Donor Database Specialist is responsible for consistently monitoring the data in the donor and gift database. Serves as backup to and assists the Database Administrator in auditing the data structure, use, and input from various sources and programs.

The ideal candidate must have a high-level attention to detail and database logic. Candidates must be flexible and comfortable working in a team environment.
Position Responsibilities:

• Serve as backup to Database Administrator. Learn and become proficient in all department software: Raiser’s Edge, NXT, Luminate Online, Omatic, Classy, Double the Donation.
• Perform significant data cleanup projects.
• In tandem with Database Administrator, monitor and continuously update robust and complex database and ancillary software.
• Keep abreast of software upgrades and update by monitoring communication from parent companies.
• Keep up to date with all fundraising initiatives (internal and external) to ensure proper “back-end” structure and analysis reporting. Export donor and gift data for direct mail program. Import results from direct mail vendor.
• Perform regularly schedule audits of system structure.
• Monitor all gift input to ensure proper gift coding.
• Monitor all new record creation after direct mail acquisition campaigns.
• Identify all fundraising platforms used to transfer individual and corporate donations. Facilitate and oversee the process of entering all soft credits in the database. Ensure all soft credits are added timely and accurately. Report ongoing progress to the Manager of Charitable Giving.
• Assist with incoming phone calls to the department.
• Open to shift or acquire new job duties as business needs change and develop.
Qualifications:

• Bachelor’s Degree or equivalent work experience.
• Excellent communication and excellent customer service skills.
• Knowledge of and experience in Raiser’s Edge 7 (required) and Microsoft Office (required).
• Possess a high level of organizational skills and ability to multi-task.
• Flexible and willing to acquire new or shift responsibilities.

What we offer:

• Competitive Compensation Package:
  • Competitive Pay:
    • 401(k) Retirement Savings Plan with a generous employer match
    • Employee Referral Bonus Program
    • Tuition Assistance
• Comprehensive Benefits:
  • Medical and Insurance Coverage
    • An employee-only medical plan at no cost to you
    • 4 low-cost employee-only, spouse and/or family member medical plans
    • Vision and Dental coverage
    • Health Savings Account generously funded by the employer and Flexible Spending Account options
    • Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
    • Employee Assistance and Wellness Programs
    • Optional Pet Insurance and Legal Shield Identity Theft offering
  • Time Off
    • 15 PTO days, accrued bi-weekly, that increases with length of service
    • 40 hours of Personal/Sick time
    • 8 Company Paid Holidays

This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.

Qualified candidates are invited to submit their resume to: https://jobs.firstfoodbank.org/

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.