Infra Delivery Manager II, DCC Communities
- Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager
- Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements
- Up to 10-20% travel
- Possible weekend shift coverage required
- 2+ years of leading technology teams as a information technology operations manager experience, or Bachelor's degree
- Bachelor's degree, or 4+ years of professional or military experience
- 5+ years of developing a team of technical professionals across multiple locations experience
- 6+ years of data center design, construction, operations, or facility maintenance experience
- Experience representing your team or technical area to senior management
- Experience with building physical data center such as copper/fiber cabling
- Organizational and planning skills
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