Quality Assurance Technician

Business Professional
Tempe, AZ

Roles & Responsibilities

  • Document complaint samples received in the Field Assurance Lab for evaluation.
  • Manage shipping, and receiving of sample return kits.
  • Track shipping inventory and order supplies through approved vendors.
  • Oversee image/video review requests and maintain tracking records.
  • Follow up on pending image/video review requests.
  • Maintain compliance with good documentation (GDP) and laboratory practices (GLP).
  • Ensure a clean and organized work environment.
  • Maintain professional relationships with internal and external customers.
  • Support process improvements and regulatory compliance.
  • Escalate issues to the Supervisor/Manager as needed.

Experience Required

  • Prior experience in a warehouse, laboratory, or medical industry (GMP) preferred.
  • Experience handling biosafety procedures and working in a cleanroom environment is advantageous.
  • Experience with FedEx shipping systems and logistics is a plus.

Skills & Certifications

  • Good written and verbal communication skills.
  • Detail-oriented with strong documentation skills.
  • Ability to work independently and in cross-functional teams.
  • Basic problem-solving and troubleshooting skills.
  • Proficiency in MS Office applications.

Eligibilities & qualifications

  • High school diploma, GED, or equivalent (Associate degree preferred).
  • Proof of Hepatitis B vaccination or willingness to comply.
  • Associate degree or equivalent experience.
Posted 2025-09-07

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