Bilingual Licensed Insurance Customer Service

Job Description

Job Description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Licensed Insurance Customer Service Representative. Must have an active Property and Casually license.

Please only apply if you meet the following criteria:

1. Must have an ACTIVE Property and Casualty insurance license

2. Must be bilingual; fluent in Spanish and English

3. Must be willing to commute to our Temple, AZ office location, this is an in-house position.

If you meet the criteria above please submit your resume and we will follow up with the next steps in the interview process. Only candidates that meet the cafeteria above will be considered.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly Base plus Commission and Bonus
• Health Allowance
• Retirement Plan Match (up to 1k per year)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Bilingual - Spanish required
• Property & Casualty license
  
• Life and Health license (must be able to obtain)
• Series 6 Securities Sales license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.