Front Office Representative
- Establishes, updates and maintains all client databases and scheduling of consumer appointments.
- Coordinates transportation as clinically necessary/appropriate.
- Processes medication issues and prior authorizations.
- Processes and monitors lab results.
- Schedules medication, counseling, and intake appointment.
- Completes intake referrals and screening.
- Answers all incoming phone calls by third ring.
- Confirms/updates consumer contact information.
- Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.
- Collects client fees/copay.
- May be expected to work at various SBH locations as required
- High School Diploma or G.E.D required
- Completion of a Medical Assistant training program highly preferred.
- Medical Assistant Certification preferred
- 1-2 years of experience in a medical or behavioral health background preferred
- Requires prior clerical experience, preferably in a behavioral health setting (Consideration given for course work in lieu of part of the experience requirements)
- Bilingual (English/Spanish) preferred
- 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
- 10 paid holidays
- Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
- We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
- Career Development – Benefit from our culture of internal promotion!
- We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
- Employee Assistance Program, Health & Wellness and much more!
- Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
- Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
- Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
- Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
- Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.
Recommended Jobs
Referee
Job Description Job Description Referee Pay rate: $14.70 Position Description Assists Activity Programs Specialist in planning and implementing youth recreation and fitness programs. Prov…
Store Manager, Park Place
Job ID: 269725 Store Name/Number: AZ-Park Place (0926) Address: 5870 East Broadway Blvd, Tucson, AZ 85711, United States (US) Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Positio…
Special Education Tutor
Join our team of Special Education Tutors for the 2025-2026 School Year! Tutor Doctor Arizona is seeking dedicated Special Education Tutors to provide personalized, in-home instruction for students …
Construction Manager - Small Cell & Fiber (Phoenix)
Construction Manager – Small Cell & Fiber – Phoeniz, AZ We are currently recruiting for a Construction Manager for Small Cell node projects; including the identification of equipment BOM’s and mate…
Experienced Fire Alarm Technician
Job Description Job Description Central Alarm Incorporated, Established in 1939, is Southern Arizona’s oldest and leading alarm Company. We are looking for a self-motivated person who works we…
Jr. Onboarding Associate
About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and…
Backend Software Engineer, Senior/Staff
About Beacon AI We’re a fast-moving team of aviators, engineers, and operators on a mission to transform aviation with an AI platform that makes flying safer, more efficient, and more capable. Backe…
Medical Assistant
Job Description Job Description We are seeking a Medical Assistant to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility runn…
In Home Caregiver
Job Description Job Description Caregiver- Experience Required Southern Arizona Eldercare is looking for a competent, energetic, kind, and patient caregiver to provide professional, compassi…
Senior Project Manager - Landscape Architect
Job Title: Senior Project Manager – Landscape Architect Location: Phoenix, AZ (Onsite) Industry: Architecture Pay: $110,000 - $130,000 About Our Client: Our client is an establishe…