Administrative Director, Technical Operations - Gen Lab, Specialty (Phoenix)
Phoenix, Arizona Department Name:
General Lab-Days-Ref Lab Work Shift:
Day Job Category:
Lab Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY
This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel. CORE FUNCTIONS 1. Develops work goals and objectives for the assigned departments in accordance and alignment with company goals. Provides leadership, feedback, and motivation for staff achievement of departments' goals. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. 2. Prepares, with input from staff, financial goals and standards for operations performance set by the company to support quality and customer service expectations. Develops related actions plans consistent with company's strategy, goals and budget. 3. Responsible for ensuring quality standards and customer service expectations are met within all technical and operational areas of responsibility. Performs timely and accurate management analyses, as well as development and reporting of key indicators, in all departments. 4. Fosters a positive work environment through effective performance management, support of creative and innovative solutions to work situations, change management and promotion of teamwork utilizing Six Sigma/Lean processes. Works collaboratively with medical directors, pathologists and business partners. 5. Participates and may lead or facilitate task forces or councils to plan, implement and coordinate programs and/or activities for the the organization and participates as required in system laboratory planning activities. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. TYPE OF SUPERVISORY RESPONSIBILITIES Responsible for all staff within the laboratory operations. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. LSA/SQL Leadership will strive to uphold the mission, vision, values and ethical behaviors of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner. SCOPE AND COMPLEXITY Administrative responsibility of providing quality, timely, reliable and consistent services. Customers are both internal and external within the System. Internal customers include laboratory staff, management staff of other departments, medical directors and pathologists. External customers are physicians' offices, vendors, regulatory agencies, educational facilities other company facilities and non-company medical facilities. Has the freedom to determine how best to accomplish functions within established technical and business procedures. Gives guidance in situations where procedures do not exist or are unclear. MINIMUM QUALIFICATIONS
- Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision.
- Must qualify as a General or Technical Supervisor as defined under CLIA '88.
- A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills.
- Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements.
- Additional related education and/or experience preferred.
Recommended Jobs
REGIONAL CDLA, HOME WEEKLY, DOLLAR TREE
$1,530 to $1,700 a wk. Regional Driving Job for Dollar Tree! 34 hour reset every week!! LOTS OF FREIGHT!! TOUCH FREIGHT! You will hand unload the trailer using gravity rollers and get paid for each un…
Machinist
The Rotating Equipment Group is currently comprised of 17 companies spread throughout the United States and still growing! Our aim is to be the primary source for rotating equipment and process equip…
Store Associate
Part Time Store Associate Job Category: Foodservice Warehouse Location: Phoenix, AZ 85015, USA The starting wage for this position will be: $18.25/HR Part-Time: Sunday-Saturday Day/Night Shi…
Assistant Sous Chef
JOB SUMMARY Management position that focuses on successfully accomplishing the daily objectives in the kitchen. Leads staff while personally assisting in all areas of the kitchen, including fo…
Director of Marketing
INDIAN PREFERENCE POLICY: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. Section 472) DIRECTOR OF MARKE…
Spa Locker Room Attendant
About the Boulders Resort & Spa: Wrapped around the 12-million-year-old boulders that give the resort its name, The Spa at The Boulders offers Premier Members and Resort guests a Zen-like ambiance…
Engagement Coordinator
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priorit…
Registered Behavior Technician
All About ABA, LLC is a leading provider of Applied Behavior Analysis (ABA) services for individuals and families in need. We are currently seeking a passionate and dedicated Registered Behavior Te…
Tire Technician
Tire Technician Part-Time Morning Shift The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maint…
Spa Front Desk Attendant - Hilton Sedona Resort at Bell Rock
At the Hilton Sedona Resort at Bell Rock, guests come to unwind, recharge, and experience the beauty of Sedona’s red rock landscape. As a Spa Front Desk Agent, you’ll be the welcoming face of the r…