Career Advisor - Career Empowerment Specialist

Job Description

Job Description

About Fresh Start

A pillar in the Phoenix community for 30 years, Fresh Start’s mission is to provide access and resources that help women achieve self-sufficiency and use their strength to thrive. We envision and work towards establishing a future of unlimited opportunities for women.

Fresh Start empowers women to succeed by providing a wide range of comprehensive, wrap-around services. Our work—centered around helping women achieve economic self-sufficiency and personal empowerment— focuses on five key areas of service provision: family stability; health and well-being; financial management; education and training; and careers. Fresh Start has served thousands of women aged 18 and older, supporting them as they transform their lives and, in turn, transform the lives of their children, families, and the broader community.

We are seeking a results-driven Career Advisor who is passionate about helping women secure meaningful employment. The primary focus of this role is job placement, supporting adult students and career seekers in obtaining stable, self-sustaining employment through personalized coaching, job readiness training, and strong employer partnerships.

The ideal candidate loves working with job seekers, thrives in a metrics-driven environment, has a proven record of placing clients into jobs, and understands the full continuum of workforce development from job search preparation to post-placement follow-up. This role requires creativity, persistence, and exceptional relationship-building skills to guide women toward employment success.

• Lead with a placement-focused approach, ensuring clients are actively connected to viable job opportunities that align with their skills and career goals.
• Develop employment action plans that support job search, placement, and retention.
• Provide one-on-one career advising to help clients identify goals, overcome barriers, and prepare for the workforce.
• Conduct resume and cover letter workshops, mock interviews, and LinkedIn optimization sessions to strengthen client competitiveness.
• Facilitate job readiness and employability skills workshops focused on real-world application and employer expectations.
• Track job placements, document outcomes, and maintain accurate data in career management systems.

Client Engagement & Support

• Build strong, supportive relationships with clients through individualized meetings and follow-ups to ensure successful job placement and retention.
• Provide post-placement support to help clients maintain employment and navigate career advancement opportunities.
• Coordinate referrals to education, financial empowerment, and other supportive services to address barriers to employment.

• Minimum 1–2 years of experience in career advising, staffing, recruitment, or workforce development with direct job placement outcomes.
• Proven success in meeting or exceeding placement and employment retention goals.
• Strong knowledge of resume development, interview coaching, and modern job search strategies.
• Experience supporting adult learners and individuals facing barriers to employment.
• Excellent interpersonal, communication, and documentation skills.
• Proficient in Microsoft Office Suite, online job search platforms, and CRM or case management systems.

• Bachelor’s degree in Human Resources, Career Counseling, Workforce Development, Business, or a related field.
• Bilingual (English/Spanish) preferred.
• Knowledge of financial wellness and self-sufficiency strategies is a plus.

• Placement-Focused: Driven by measurable outcomes and committed to connecting clients with employment.
• Client-Centered: Builds trust and empowers women to achieve financial independence through employment.
• Collaborative: Works closely with internal teams and external partners to ensure seamless client support.
• Adaptable: Thrives in a dynamic environment and adjusts strategies to meet client and employer needs.
• Motivated: Energized by seeing clients achieve employment and long-term success.

• Flexibility to work one to two evenings per week and occasional Saturdays as needed.
• Ability to manage a high-volume caseload and meet placement goals.