Warm Line Mentor

Job Description

Job Description

Warm Line Mentor

(Prescott Valley, AZ)

$16.25 hour with room for advancement - part-time

This is a telephone response position located in Prescott Valley. Work hours are from 3:30 PM to 10:00 PM, and is an in office position. Training and certification is done by the company.

Position overview statement:
This is responsible work in the field of behavioral health to provide confidential peer support and self-help via telephone with persons living with mental illness and/or substance abuse in the State of Arizona. This position must have a working knowledge of available community resources specializing the problems of living with mental illness and substance abuse.

Success in the role is measured on:

· Model recovery by utilization of personal recovery tools in order to be a role model for peers.

· Complete required documentation.

· Meet deadlines in an orderly and timely manner.

Key Duties & Responsibilities:

· Communicate with and encourage callers who may need services to contact the appropriite entities.

· Be creative and spontaneous with people to encourage recovery.

· Be able to interact effectively with a variety of individuals and groups from varying educational, ethnic and socio-economic backgrounds.

· The ability to listen with sensitivity to the other's feelings, needs and points of view.

Organize and facilitate consumer programs and services.

· Ability to tactfully express opinions or ideas, projecting a positive image of the Company and available behavioral health services.

· Organize and facilitate consumer programs and services.

· Use independent judgment and problem solving; to make decisions and take action in areas of responsibility.

· Use recovery principles.

· Delegate appropriately, and refer situations beyond your training, ability, and job description to

the appropriate authority.

· Develop positive working relationships with consumers, family members, advocacy groups, co-workers, subcontractors

Education / Certifications:

· HS Diploma, GED

Minimum Qualifications / Experience:

· Clear a background and be free of major criminal offenses.

· A current and valid Arizona driver’s license with a 60 month acceptable MVR.

· If in recovery, must be stable for over one year.

· Pass a drug test.

· Verified legal status to work in the United States.

Company Description

Our mission is to provide quality wellness services to individuals and families with mental, co-occurring and substance use disorders in order to promote recovery.
Our vision is to assist and empower all people in discovering and embracing recovery and wellness.
Wellness is a conscious, self-directed and evolving process of achieving full potential. It is multi-dimensional and holistic, encompassing mental, physical, emotional, social, and spiritual wellbeing, as well as lifestyle.
Wellness is positive and affirming.
The message of mental health recovery is not remission or a miracle cure, but the process of living a fulfilling life despite illness and loss.
Our Wellness Centers are community-based service providers located statewide. It is about healthier Communities!
We also do training for the community and internally for staff. There are many trainings available at our centers across the state of Arizona.
We offer Peer Support Certification, CPR and First Aid, Mental Health First Aid, Peer Whole Health, Anger Management, Community Health Specialist Certification, and Many More.
We have supportive housing which offers a variety of quality housing and wrap-around recovery and wellness and is responsive to our tenant needs, preferences and lifestyle.

Company Description

Our mission is to provide quality wellness services to individuals and families with mental, co-occurring and substance use disorders in order to promote recovery.\r\n Our vision is to assist and empower all people in discovering and embracing recovery and wellness.\r\n Wellness is a conscious, self-directed and evolving process of achieving full potential. It is multi-dimensional and holistic, encompassing mental, physical, emotional, social, and spiritual wellbeing, as well as lifestyle. \r\n Wellness is positive and affirming.\r\n The message of mental health recovery is not remission or a miracle cure, but the process of living a fulfilling life despite illness and loss.\r\n Our Wellness Centers are community-based service providers located statewide. It is about healthier Communities!\r\n We also do training for the community and internally for staff. There are many trainings available at our centers across the state of Arizona. \r\n We offer Peer Support Certification, CPR and First Aid, Mental Health First Aid, Peer Whole Health, Anger Management, Community Health Specialist Certification, and Many More.\r\n We have supportive housing which offers a variety of quality housing and wrap-around recovery and wellness and is responsive to our tenant needs, preferences and lifestyle.