Veterinary Assistant/Customer Service Representative

Pima North Animal Hospital
Scottsdale, AZ

Are you an experienced & skilled Veterinary Assistant/Receptionist with a positive attitude that genuinely loves people and their pets?

Come work with a team that shares your values, appreciates your skill and supports your personal growth!

Pima North Animal Hospital in North Scottsdale is adding a full or part-time experienced Veterinary Assistant/Receptionist to our team. Our hospital is routed in the community and our clients and team members are like family.

What you can expect

  • A support team always willing to lend a helping hand
  • A welcoming environment where team members can feel safe to ask questions and learn from coworkers and Doctors
  • Opportunity to utilize your skill-set to the highest level and perform a wide range of procedures
  • Ability to see a variety of cases virtually guaranteeing no two days are the same
  • Growth & development opportunities

The Ideal Candidate

  • Previous veterinary experience REQUIRED
  • Passion for learning & caring for animals
  • Team player who is willing to take initiative to jump in and help the team
  • Ability to remain composed in stressful and emotional situations
  • Ability to work efficiently in a fast-paced environment
  • AVImark knowledge is a plus (not required)
  • Outstanding client service and exceptional patient care

Job duties include, but are not limited to:

  • Triage of patients
  • Collection and analysis of lab samples
  • Diagnostic imaging
  • Management and nursing care of hospitalized pets
  • Administration of enteral and parenteral medications
  • Effective communication with team members and clients
  • Provide extraordinary service to our clients and patients
  • Manage incoming calls on a multi-line phone system
  • Welcome and assist clients/pets arriving for appointments
  • Schedule/confirm outpatient appointments and inpatient procedures
  • An understanding of vaccines and preventative protocols
  • Most importantly: loving what you do

Job Types: Part-time, Full-time

Pay: $17.00 - $20.00 per hour (pay dependent on prior experience)

Full Time Benefits (30+ hours/week):

  • 401(k)
  • Medical/Dental/Vision insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Professional development assistance

Schedule:

  • Monday to Friday
  • Rotating Saturdays as needed

Supplemental Pay:

  • Bonus opportunities

Ability to commute/relocate:

  • North Scottsdale, AZ 85255: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  1. Are there any shifts Monday - Saturday (AM or PM) that you would not be able to work?
  2. Hourly compensation is dependent on level of veterinary knowledge, skillset and prior experience within an animal hospital, what is your desired starting hourly wage?

Please submit a cover letter that addresses the application questions above and attach your resume for review to: [email protected]

Please note: Only applicants with prior animal hospital experience will be considered at this time.

Posted 2026-01-08

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