COMMUNITY RELATIONS PROJECT MANAGER

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DEPT OF TRANSPORTATION

Driving the future of transportation with a diverse and innovative team To

COMMUNITY RELATIONS PROJECT MANAGER

Job Location:

Address: COMMUNICATIONS 1655 W. Jackson, Phoenix, AZ 85009

Posting Details:

Anticipated Salary: $78,650.00

Grade: 22

Closing Date: 05/06/2025

Job Summary:

Oversee the development and implementation of comprehensive community relations and public involvement plans during the study, design and construction of ADOT projects and the operation of the state highway system. Plans and implements complex public involvement in both a virtual and in person environment while adhering to federal requirements and guidelines. Pursue professional positive engagements that build and improve relations with stakeholders and communities. This position will support projects in the Central District (Maricopa County), as well as statewide planning efforts and projects.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Manage public involvement/communications strategies and tactics during implementation of the 5 YR Transportation Facilities Construction Program, operation of the State Highway System, development of Long-Range Transportation Plans and during the federally mandated environmental review processes.

Develop/implement strategic communication plans for project delivery (planning, study, design, construction and operation) to outline goals, strategies and tactics for keeping stakeholders informed and involved and to build/maintain positive relationships.

Work with project teams to provide timely, accurate project updates to stakeholders using appropriate outreach tools with special emphasis on reducing project-related delays for the traveling public.

Manage professional consultants in planning/implementing public-involvement activities to support studies, projects and planning efforts in accordance with federal requirements and the ADOT Public Involvement Plan.

Build and maintain strong internal stakeholder relationships through ongoing collaboration/cooperation with Communications and other ADOT offices, participating in project partnering; and providing timely, professional customer-focused service.

Seek out and fulfill requests for unique engagements that reflect positively and professionally on the department, build and improve relationships in communities and with stakeholders statewide.

Occasional travel within Maricopa County as well as throughout the state for project related meetings, project construction site visits and public outreach efforts. An ADOT vehicle is available for work related travel.

Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge:

• Public involvement principles and best practices.
• ADOT Public Involvement Plan requirements, including federally-mandated requirements.
• Strategic communication planning and implementation.
• Proper grammar, punctuation and spelling.
• Associated Press (AP) Style.

Skill:

• Develop and implement effective project public involvement plans, manage tasks, deliverables, schedules, budgets and consultants.
• Effective, clear and accurate writing for diverse audiences and mediums.
• Effectively present information through written, verbal and visual communication.
• Public speaking.
• Public meeting planning.
• Organization and time management.
• Project research.
• Computer skills, proficiency in word processing, spreadsheet and presentation Software, Google Suites.
• Basic math.
• Reading project maps, diagrams, plans and reports.
• Skills in both Microsoft Office Suite & Google Workspace.
• Communicating professionally using email.

Ability:

• Support/model departmental values Accountability, Integrity and Respect.
• Cognitive thinking and sound decision making in the absence of immediate direction.
• Diplomacy and ability to maintain professionalism and customer-focused attitude.
• Maintain/build relationships with community, government and business stakeholders.
• Organization and ability to manage time/tasks.
• Work as part of a diverse team, solve problems.

Selective Preference(s):

Bachelor's degree in Communication, Journalism, Public Relations or a related field. Five to seven years of experience in communications, community relations, public relations or a related field. Ability to read, write, speak and translate Spanish with fluency desired, but not required.

Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Retirement:

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us:

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at [email protected] or phone call at (602) 712-8188 option 2. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.