Customer Service Representative (Potentially Hybrid)
Job Description
Job Description
Sales through Service Representative
• Actively listen to the customer’s concern and put their goals first
• Understand and identify needs quickly and accurately
• Deliver personalized consultations to build excitement, clarification, and guidance on tax products
and the overall tax preparation process
• Guide customers through the entire decision process and ensure successful transitions to tax
professionals
• Follow up with leads to encourage completion of their tax filing journey
• Actively contribute feedback to help improve the Concierge program
• Deliver expert customer experiences with a smile
YOUR QUALIFICATIONS
• High school diploma or equivalent
• 2 years of consultative sales experience required (sales through service)
• Or 1-year consultative sales experience plus 1 year of customer service experience
• Excellent relationship-building and communication abilities
• Proficiency in fast-paced multi-tasking and relationship management
• Highly motivated by results and recognition
• Achieve revenue targets through strategic account management and upselling opportunities
• Some tax knowledge is helpful but not required
• Luxury, Concierge or care experience preferred
Recommended Jobs
Virtual Sales Client Representative
Imagine a role where your workday fits your life, not the other way around. This remote opportunity is built for individuals who want flexibility, purpose, and the chance to directly influence their e…
Production Team Partner - Truck Unloader & Sorter - UniFirst
Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Production Team Partner to join our UniFirst Family. As a Team Partner in the Production Department, you wil…
Cashier (Del Taco)
Las Vegas Petroleum is proud to operate multiple Del Taco locations across our travel centers. Combining Mexican favorites with American classics, we deliver high-quality food and service to our cust…
Quality/Test Engineer 2 - GET
Job Title: Quality/Test Engineer 2 Location: Tucson, AZ Zip Code: 85701 Duration: 24 months Pay Rate: $37.93/hr. Keyword's: #Tucsonjobs; #QualityEngineerjobs3 #TestEngineerjobs; Start Date: Imm…
Spectrum Dialysis Certified Hemodialysis Technician ACUTE
Job Description Job Description Benefits: ~401(k) ~ Dental insurance ~ Flexible schedule ~ Health insurance ~ Vision insurance Job Summary: Under the supervision of the Chief T…
Fitness Trainer
Planet Fitness - Sierra Vista, AZ Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the …
Basketball Coach (Private) in Gilbert, Arizona | TeachMe.To
Skip the line and apply on our website: About Us TeachMe.To is the leading peer-to-peer lessons marketplace, on a mission to connect independent Basketball coaches in Gilbert, Arizona | Teach…
General Application
About Us Oro Ford is one of Arizona's premier locations for Ford vehicles! At our dealership, we value our customers and strive to provide a seamless car shopping experience in Oracle, AZ. If y…