IT Supervisor - Bilingual

Kforce has a client in Mesa, AZ that is seeking a Bilingual (Chinese/Mandarin & English) IT Supervisor to lead and manage the organization's information technology operations. This role is critical to ensuring a secure, efficient, and reliable IT infrastructure that supports business objectives while maintaining high standards for safety, quality, and operational excellence. The IT Supervisor will oversee systems, policies, security, and IT-related projects while collaborating with cross-functional teams across the organization. Key Responsibilities:

• Develop, implement, and maintain IT policies, standards, and best practices
• Design, develop, implement, and coordinate IT systems, procedures, and controls
• Ensure security of data, network access, backup systems, and information assets
• Align IT systems and solutions with user needs and organizational objectives
• Identify system issues and implement timely, strategic solutions
• Audit IT systems and evaluate performance, effectiveness, and outcomes
• Preserve IT assets, information security, and internal control structures
• Oversee the annual IT budget and ensure cost-effective operations
• Support and operate IT equipment in accordance with standard operating procedures
• Adhere to safety, environmental, quality, and productivity requirements
• Manage small-scale IT projects from concept through completion
• Perform additional duties as assigned by management

Manage and coordinate all IT-related functions, including:

• Systems integration
• Data management
• Network and wireless communications
• Security and telecommunications
• Bachelor's degree in Computer Science, Engineering, or a related field
• Master's degree is a plus
• Bilingual proficiency in Mandarin Chinese and English (reading, writing, and speaking)
• Prior IT leadership or supervisory experience preferred
• Experience in a manufacturing environment is a plus but not required
• Strong knowledge of IT systems and infrastructure
• Experience designing, developing, and implementing IT solutions
• Proficiency in Microsoft Office applications
• Understanding of: Data analysis and reporting; Budgeting and business operations
• Familiarity with Lean Manufacturing concepts such as: 5S; Six Sigma; Toyota Production System (TPS)
• Knowledge of Computerized Maintenance Management Systems (CMMS) is an asset
• Strong analytical, troubleshooting, and problem-solving skills
• Strategic mindset with the ability to align IT initiatives to business goals
• Ability to work effectively with cross-functional teams
• Excellent interpersonal, communication, and organizational skills
• High attention to detail with strong follow-through
• Team-oriented leadership style
• Ability to manage multiple priorities in a fast-paced environment
• Willingness and ability to work rotating shifts as needed