People Operations Manager

People Operations Manager Role Overview: The People Operations Manager will oversee the systems, processes, and programs that create an exceptional employee experience across all studios and Reformed Pilates staff. This role balances strategic HR leadership with hands-on execution, ensuring consistency, compliance, and culture as the company continues to grow. The People Operations Manager will directly lead and develop the HR Coordinator while partnering with leadership to build scalable systems for hiring, training, benefits, and engagement. This role is ideal for a strong people leader who thrives on structure, accountability, and culture-building. What You’ll Do:

• Lead & Develop Teams –Lead, Manage, and Hold Accountable (LMA) the HR Coordinator while partnering with leadership to align people initiatives, talent development, and succession planning with company goals.
• Oversee HR Operations – Ensure compliant, efficient execution of payroll, benefits, policies, and employee relations while serving as the point of contact for HR vendors and systems.
• Drive Talent & Growth – Support recruiting, onboarding, and the creation of the Reformed Pilates University (RPU) leadership programs. Foster leadership development and career path opportunities across the organization.
• Champion Culture & Engagement – Plan orientations, events, and recognition programs while launching initiatives that strengthen connection, retention, and alignment with company values.

The Energy You Bring:

• A people-first mindset with the ability to build trust, foster connection, and inspire others.
• Strong judgment and discretion when navigating sensitive situations or complex decisions.
• A proactive, solutions-oriented approach that drives continuous improvement.
• Balance of big-picture thinking and attention to detail to keep people operations running smoothly.

The Skills & Experience You’ll Need:

• Experience: 4 – 6 + years of progressive experience in People Operations, HR, or related fields (experience in multi-location operations is strongly preferred). Prior leadership or management experience with responsibility for supervising staff. Strong knowledge of HR compliance, benefits, and employee relations.
• Skills: Skilled in developing and delivering training and professional development programs. Excellent communication, problem-solving, and interpersonal skills. Highly organized, detail-oriented, and comfortable balancing strategic projects with day-to-day operations.
• Availability: This is a full time 40-hour/week job based in our home office in Old Town Scottsdale, AZ.

Why You’ll Love Working Here:

• Complimentary unlimited membership with pre-booking privileges and 1 guest pass per month.
• Employee Retail Discount: 40% corporate discount.
• Two weeks of paid time off each anniversary, subject to approval and blackout dates.
• Option for health care contribution.
• 401k with 4% contribution match.
• Opportunities for continued growth within Reformed Pilates.

About Us: At Reformed Pilates, we’re redefining fitness with high-energy reformer classes that deliver results. Our 50-minute sessions are designed for all levels, providing a full-body workout that strengthens, tones, and energizes. With a focus on dynamic movements and variety, no two classes are the same. Our mission is to make Pilates accessible, fun, and transformative for everyone. Join us as we change lives through movement and community!