PBX / Telephone Operator - Full-time
- Answering all incoming calls in courteous manner
- Connecting guests and employees to the appropriate extensions
- Be familiar with hotel, its services and the local area.
- Following through in resolving guest issues and/or requests accurately
- Handling all emergencies according to established resort procedures.
- Distributing messages for guests and employees
- Dispatching calls to Engineering, Housekeeping and Security via the 2-way radio
- Applicants should be able to remain poised during periods of high-volume and stressful situations.
- Complimentary room nights*
- Unlimited discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
- 401K with company match*
- Generous Paid Time Off policy*
- Paid sick time
- Paid Family Bonding Time and Adoption Assistance*
- Tuition & Wellbeing Reimbursement*
- Free colleague meals during shift
- Employee Stock Purchase Plan*
- Access to resort facilities including spa services, programs, hiking trails and gym
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least one year of related switchboard experience in a resort/hotel environment is preferred
- Listening and verbal skills to answer and respond to guest's inquiries by telephone
- Prior customer service experience and skills
- Courteous and clear speaking voice
- Excellent communication skills - read, write and speak English fluently
- Ability to use the computer, manipulate keyboard and mouse
Recommended Jobs
Physician Family Medicine-Kelsey-Seybold Clinic-Tanglewood
FM ambulatory - Undergraduate degree or equivalent experience. MD/DO UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on…
Senior Account Executive - Public Sector
**A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. E…
System Analyst - Oracle
Job Responsibilities: Involved in resolving day to day tickets/user issues for the smooth functioning of business. Planning/maintain to test the data information system and documentation. St…
Full Time Primary Care Physician Job Peoria, AZ
The Inline Group - Full Time Employed New Graduates Average Patients seen: 20-25 Call Schedule: Shared practice call Sign-On Bonus Compensation: - $250000 - $350000 based on expe…
Experience Prescott: Care and Adventure Await You!
Registered Nurse - Progressive Care - Travel - (PCU RN) Embark on a rewarding travel nursing journey as a Registered Nurse in Progressive Care, where your expertise will transform patient care in Pre…
Nonclinical Writer
Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award-winning, data-focused clinical research organization …
Workday HCM Core & Compensation Module Lead
Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to trans…
Leader, Technical Support
About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's…
Licensed Insurance Professional
Job Overview Join the entrepreneurs! Are you someone with a passion for sales, helping others, and is driven by money? You can partner with one of the largest and most respected insurance brands in …
Adult Probation & Parole Officer
GENERAL DESCRIPTION: The Wyoming Department of Corrections Field Services Division is hiring a full-time probation and parole agent for the Douglas location. This Division is responsible for th…