Logistics Manager - Supply Chain Management

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Leads cross functional teams and provides consultative support on complex logistics issues across Mayo Clinic. Responsible for overall management and performance of the operations, direct customer relations, information technology input, quality, and security. The Logistics Manager is accountable for achieving Mayo Clinic objectives, productivity standards, and cost control goals. Manages high level analytical and technical information to plan and execute supply chain management best practices utilizing LEAN Six Sigma principles. Responsible for effective human resource management. The manager will create and maintain an efficient, cost-effective program. Included but not limited to inventory control, shipping, storage, receiving, distribution, transportation, warehousing, and data/information management. Additionally, the manager will support product standardization initiatives and Mayo Clinic objectives to reduce costs, to achieve operational efficiency, and to ensure clinical availability of supplies.

Contract & Relationship Management

• Ensure the 3PL provider is meeting performance metrics, service-level agreements (SLAs), and cost expectations
• Negotiate contract terms, renewals, and improvements in logistics services
• Act as the liaison between our organization and the 3PL to resolve issues and align goals

On-Site Operational Oversight

• Monitor daily warehouse activities to ensure efficient receiving, picking, packing, and shipping
• Coordinate with inventory management to maintain accurate stock levels
• Troubleshoot operational problems and streamline workflows on the floor

Performance & Process Optimization

• Analyze KPIs such as order accuracy, fulfillment speed, and transportation costs
• Drive continuous improvement initiatives with both internal teams and the 3PL
• Support technology upgrades like WMS (Warehouse Management Systems)

Team Collaboration

• Work cross-functionally with supply chain, procurement, and customer service teams
• Provide feedback and training to warehouse staff as needed
• Represent warehouse concerns in larger operational strategy meetings

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

Bachelor's degree in supply chain management, business or related field with a minimum of eight (8) years' in a progressively more responsible role with specific experience in supply chain logistics, which includes three years' previous lead, project lead or supervisor experience; Or, Master's in Business Administration, Health Science, or related discipline with a minimum of five (5) years' in a progressively more responsible role with specific experience in supply chain logistics, which includes one (1) year previous lead, project lead or supervisor experience. Demonstrated leadership and supervisory experience.
Computer competency with Microsoft Office (Word, Excel, Power Point) required.
Knowledge and use of materials management software (Lawson and/or Manhattan Associates experience considered a plus) required. Health care experience desired. Relevant professional certification preferred (CMRP, LEAN Six Sigma, APICS)

Exemption Status

Exempt

Compensation Detail

$105,352.00 - $147,472.00 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

8 am - 5 pm Monday through Friday

Weekend Schedule

n/a

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Tavy Smalls