Tech Ops Analyst

Mondo
Scottsdale, AZ
Apply now: Tech Ops Analyst, Remote (PST). Start date is ASAP for this contract position.

Job Title: Tech Ops Analyst
Location-Type: Remote (PST only)
Start Date: ASAP
Duration: Contract through end of November 2026, with strong potential to convert to permanent or extend into 2027
Compensation Range: $35/hr - $44/hr
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description:
The Tech Ops Analyst supports the day-to-day operational effectiveness of the client's technology organization by bringing structure, transparency, and consistency to workforce administration, onboarding and offboarding coordination, tooling upkeep, and cross-functional communications.

Job Summary
• Support workforce management administration, including tracking headcount, contractor rosters, and role changes
• Coordinate onboarding and offboarding processes for employees and contractors, ensuring checklists, access requests, and documentation are completed accurately and on time
• Maintain dashboards, trackers, and reports that provide visibility into active contractors and vendors in support of compliance standards
• Maintain Jira data hygiene and governance standards, ensuring accurate tagging, prioritization, and structure to support reporting and executive visibility
• Draft and post technology operations communications, track action items, and ensure operational updates are clearly documented and shared with appropriate audiences
• Act as a coordination point across technology operations initiatives, helping teams stay aligned and informed
• Serve as a reliable operational partner to technology operations leadership and cross-functional stakeholders, including IT, HR, Finance, and Engineering

Minimum Requirements:
• Bachelor's degree or equivalent
• 1-3 years of experience in an operations, analyst, coordinator, or project management role, preferably within a technology organization
• Experience coordinating or driving a ticketing process end to end (Jira, Excel, or similar)
• Familiarity with Microsoft tools and Power Automate
• Strong written and verbal communication skills with comfort engaging both internal teams and external contacts
• Ability to manage multiple priorities in a fast-paced, ambiguous environment with a self-starter mindset

Preferred Qualifications:
• Experience working within a healthcare or mission-driven organization
• Background supporting HR or People Desk process integrations within a technology environment
Posted 2026-06-27

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