Hardware Store Associate

Looking for better pay, benefits for both full time and part time employment, more career advancement opportunities, and the ability to make an impact? Look no further than a career with Havasu Landing Resort. This is an organization where your great customer service will make a difference every day.

Develop your career from the ground up! Havasu Landing Resort allows you an opportunity to be involved in all aspects of resort hospitality. We have a “customer service” company culture and ask that those with an enthusiastic attitude join our team!

Position Title: Hardware Store Associate
Report To: Hardware Supervisor & General Manager
Salary: $16.50 hr / Full Time

Position Summary:
Hardware Associates provide fast, thorough, and friendly service by actively seeking customers to assess their needs and provide assistance. Hardware Associates have an emphasis on product knowledge, providing information on product features and knowledge related to hardware items to sell an entire project. Hardware Associates maintain the in-stock condition of assigned areas, and ensure that it is clean, inviting, and safe for a positive customer shopping experience.

DUTIES AND RESPONSIBILITIES:

• Offer a friendly greeting, smile, and engage with the customers to provide help.
• Ability to check customer’s merchandise, scan all items and receive payment.
• Show enthusiasm and listen closely to customer questions and needs.
• If necessary, handle multiple customers at the same time.
• Report any items that cannot be scanned to management immediately.
• Be aware of and help advertise specials and sale items to customers.
• Provide help by pricing, putting up orders, facing merchandise, dusting, sweeping, stocking and receiving orders.
• Operate the point of sale system including the fuel console, and credit card machine.
• Reconcile shift and daily sales reports and transmit funds to the Administration Office.
• Willing to work any shifts as needed to ensure the operation of the Hardware/Marina Store this includes evenings, weekends, and Holidays.
• Learn at least one new thing about the Hardware/Marina Store or any other department of Havasu Landing Department each day.

• Must be able to perform any and all other duties as assigned by management.

QUALIFICATIONS:

• Should be 18 years of age or older.
• One-year cash handling and customer service experience preferred.
• Good math including addition, subtraction, multiplication, division and simple word problems.
• Excellent interpersonal communications skills.
• Experience in construction, retail or hardware store operations a plus.
• High school diploma or GED required.

• Requires standing for long periods of time, frequent bending, grasping, reaching and some climbing.
• Must be able to and lift up to fifty pounds periodically.
• Team lifting for items considered heavy or awkward considered a requirement.
• Must submit to a pre-employment drug test and criminal background investigation