Operations Support Specialist (Resource Management)

Job Description

Job Description

Directs complex data management workflows, ensuring the precise extraction, routing and processing of critical operational and financial data from enterprise systems including GFEBS, GCSS-Army and MARS. By managing designated network shares and executing daily queries to initialize the MARS cycle, the specialist ensures total data synchronization and provides essential support for divisional reporting and COMLED tracking via SharePoint. Complementing these core data functions, the specialist serves as the division’s primary Information Management Officer (IMO) and Telephone Control Officer (TCO), utilizing ServiceNow (SNOW) to streamline IT service
requests and telecommunications requirements.

Qualifications

Pay Rate: DOE

Education/Licenses/Certifications/Experience Requirements:

* Must possess a high school diploma or equivalent.
* Must have a bachelor’s degree in one of the following: Management Information Systems (MIS)/Computer Information Systems (CIS); Information Technology; Computer Science; Business Administration.
* Minimum of three (3) years’ general computer experience
* Minimum of two (2) years’ experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Experience in data processing and data management.
* Demonstrated customer service experience.

Job Skills Requirements:

* Possess the ability to quickly learn and use various computer applications.
* The ability to maintain accurate records, adhere to documented procedures, accurately read reports and work cooperatively within a team environment.
* Excellent interpersonal and communication skills, including writing, speaking, and active listening.
* Exceptional organizational and time management skills
* Comfortable in a fast-paced and high-pressure environment

Physical Requirements:

* Must pass a pre-employment drug screening and physical and periodic retests.
* Must be able to wear appropriate Personal Protective Equipment (PPE) for work tasks assigned.
* Must be capable of working in extreme weather conditions including summer temperatures peaking around 120 degrees Fahrenheit.
* Must be capable of lifting 50 lbs. unassisted and capable of climbing up and into large vehicles up to 10 feet high.
* Must be capable of kneeling, squatting, bending, and standing while performing duties.
* Must be able to distinguish colors.
* Must meet the physical requirements necessary to perform operations outlined, performed, and stated in the section SOPs.

Job Requirements:

* Must possess a valid driver's license, without special restrictions.
* Must have dependable transportation and a dependable means of communication.
* Must be able speak, write, read, and understand English.
* Must have a well-mannered customer service attitude.
* Must be willing to cross-train in other areas.
* Must use “down-time” effectively to the benefit of test, self, and company.
* Must be punctual, responsible, and dependable.
* Must demonstrate motivation, initiative, and reliability.
* Must be adaptable, flexible, and able to adjust to new or changing instructions.
* Must have a demonstrated ability to follow instructions and company policy.
* Must have a demonstrated ability to supervise people.
* Must be able to deliver quality products to the customer and be responsive to their needs.
* Must be safety and security conscious, complying with rules and policies.
* Must be able to work both as part of a team and independently.
* Must be able to work all shifts, weekends, holidays, and overtime as needed, sometimes on short notice, to support test missions.

Additional Desirable Qualifications:

* Familiarity with ServiceNow ticketing/workflow platform for IT services.
* Experience in data analysis and networking.

Terms of Employment & Eligibility Requirements

* Must be a U.S. Citizen.
* Must possess a high school diploma or equivalent.
* Must possess a valid driver's license, without special restrictions.
* Must possess of be able to obtain a security clearance prior to employment and maintain security clearance for the duration of employment.
* Must be a current TRAX employee or affiliate subcontractor for internal postings.

Closing Date: OPEN UNTIL FILLED

Other Job Information

*TRAX International, Test Services Division, participates in E-Verify.
*TRAX is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.
*TRAX Test Services promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing, as per applicable State Laws.
*Must be able to obtain a security clearance prior to employment and maintain security clearance for the duration of employment.

Company Description

TRAX provides a unique approach to program management and energy solutions with a vast array of professional, technical services. Our successful track record proves that we understand what it takes to build and maintain trusted partnerships with our clients.

Government Services

Our solid management plan keeps the focus on our customers’ dynamic needs. We specialize in providing innovative, state-of-the-art solutions for our Government clientele. Our services include every professional, technical, logistical and support skillset requirement. Our personnel are highly trained to meet quality, safety, and program compliance accordingly. Follow this link to learn more.

Energy Solutions

Recognized as a pioneer of PC-based power plant simulation, we’ve proudly delivered over 150 full scope simulators since our inception in 1987. Whether you are designating a new plant, retrofitting an existing unit, or concerned about grid integrity, our experience, diversity, and constant attention to excellence provides you with the highest quality products on the market today. Follow this link to learn more.

Why TRAX?

Customer Focused, Performance Driven

TRAX is focused on high performance and high quality services in a safe environment. Our continuous improvement process is metrics-driven, outcome-based and consistently yields cost efficiencies and improved performance.

Cost-Effective

Our approach to project management recognizes the importance of being cost-effective while providing innovative solutions to servicing our complex programs. We‘re doing it now, and will continue doing so in the future.

Competent & Capable

Our risk management approach identifies and mitigates potential barriers up front, for successful project completion. We understand what it takes to successfully manage large, dynamic government contracts. At TRAX, we possess the incredible capability of taking what our customers do, and making it better.

Mission-Ready

Our workforce of skilled and highly motivated managers, engineers, scientists, logisticians, analysts, technicians and support personnel are committed to mission success as our customers’ trusted partner. We remain flexible and responsive to the demands of our customers, and current in government policies and evolving technology.

Please apply directly: -003&type=JOBDESCR

Company Description

TRAX provides a unique approach to program management and energy solutions with a vast array of professional, technical services. Our successful track record proves that we understand what it takes to build and maintain trusted partnerships with our clients. \r\n\r\nGovernment Services\r\n\r\nOur solid management plan keeps the focus on our customers’ dynamic needs. We specialize in providing innovative, state-of-the-art solutions for our Government clientele. Our services include every professional, technical, logistical and support skillset requirement. Our personnel are highly trained to meet quality, safety, and program compliance accordingly. Follow this link to learn more.\r\n\r\nEnergy Solutions\r\n\r\nRecognized as a pioneer of PC-based power plant simulation, we’ve proudly delivered over 150 full scope simulators since our inception in 1987. Whether you are designating a new plant, retrofitting an existing unit, or concerned about grid integrity, our experience, diversity, and constant attention to excellence provides you with the highest quality products on the market today. Follow this link to learn more.\r\n\r\nWhy TRAX?\r\n\r\nCustomer Focused, Performance Driven\r\n\r\nTRAX is focused on high performance and high quality services in a safe environment. Our continuous improvement process is metrics-driven, outcome-based and consistently yields cost efficiencies and improved performance.\r\n\r\nCost-Effective\r\n\r\nOur approach to project management recognizes the importance of being cost-effective while providing innovative solutions to servicing our complex programs. We‘re doing it now, and will continue doing so in the future.\r\n\r\nCompetent & Capable\r\n\r\nOur risk management approach identifies and mitigates potential barriers up front, for successful project completion. We understand what it takes to successfully manage large, dynamic government contracts. At TRAX, we possess the incredible capability of taking what our customers do, and making it better.\r\n\r\nMission-Ready\r\n\r\nOur workforce of skilled and highly motivated managers, engineers, scientists, logisticians, analysts, technicians and support personnel are committed to mission success as our customers’ trusted partner. We remain flexible and responsive to the demands of our customers, and current in government policies and evolving technology.\r\n\r\nPlease apply directly: