Driver-Transportation Services

Job Description

Job Description

Position Summary

Safely transport adult DTA members with developmental disabilities to and from program sites, appointments, and community activities. The role includes vehicle operation, passenger assistance, and documentation, all while following DDD, AHCCCS, HCBS, and CareSpot LLC standards.

Work Location

CareSpot DTA centers and community sites (e.g., day program, medical appointments, recreational outings)

Position Summary

Safely transport adult DTA members with developmental disabilities to and from program sites, appointments, and community activities. The role includes vehicle operation, passenger assistance, and documentation, all while following DDD, AHCCCS, HCBS, and CareSpot LLC standards.

Key Responsibilities

• Operate a variety of vehicles (passenger vans, wheelchair-accessible vans) in adherence to AZ traffic laws, company policies, and maintenance schedules
• Provide door-to-door/curb-to-curb assistance; ensure secure boarding and disembarking of members, including use of wheelchair restraints
• Plan efficient routes to ensure punctual pick-ups and drop-offs; accommodate dynamic schedule changes
• Monitor passenger safety and behavior during transport; maintain visual supervision consistent with any enhanced ratios required by PCSP/ISP
• Maintain cleanliness, safety, and compliance of vehicle (fueling, inspections, incident reporting, mileage logs)
• Document trip logs, incident reports, and transportation records promptly
• Immediately report delays, accidents, or member concerns, and follow up with written documentation as required
• Maintain confidentiality under HIPAA and DDD standards; engage professionally with members, families, guardians, support coordinators, and CareSpot staff
• Follow state and federal driving laws and compliance requirement
• Attend mandatory training and certification sessions (e.g., CPR/First Aid, Article 9, Behavioral Support, DDD incident procedures)
• Other responsibilities as assigned by the operations manager or supervisors

Minimum Qualifications

• Age 21+ with a clean motor vehicle record (MVR – 3 years) and valid Arizona driver’s license
• Ability to secure and maintain a Level I Fingerprint Clearance Card and pass background checks
• Current CPR and First Aid certifications, and training in Article 9 and abuse/neglect prevention
• Experience with safe driving, passenger assistance, time management, and defensive driving
• Excellent interpersonal skills, including patience and ability to support individuals with developmental disabilities
• Able to lift at least 50 lbs and assist individuals with mobility needs

Preferred Qualifications

• Prior experience in DDD/ALTCS transportation or DTA programming
• Training or certification in Positive Behavior Supports, ARD, or sensory-motor care
• Familiarity with wheelchair lifts and securing equipment

Work Schedule & Compensation

• Schedule: Monday–Friday, daytime hours (e.g. 7AM–5 PM); occasional flexibility for member trips/events
• Compensation: $15–$17/hour benefits (medical, dental, vision, sick time off, training)

Physical & Work Environment

• Frequent driving, sitting for extended periods
• Assisting with transfers, securing wheelchairs, occasional lifting of up to 50 lbs
• Work includes indoor loading areas and outdoor environments in various weather conditions