Next Steps Coordinator

POSITION SUMMARY

The Next Steps Coordinator, under the leadership of the Next Steps or Guest Services Director, provides support for adult groups, Next Step teams, and Care Ministries for the development of others, fostering strong teams, and ensuring every detail to provide warm and distraction-free experiences during services at Sun Valley Community Church (SVCC). In all actions, reflects the SVCC team leadership distinctives.

ESSENTIAL FUNCTIONS

• Assist the Director with identifying and developing volunteer leaders, investing in volunteers relationally and spiritually, and helping them grow in leadership and connection to the church across Next Steps and Guest Services environments.
• Participate in strengthening a culture where volunteers feel valued, equipped, and empowered to serve.
• Help create a welcoming and excellent experience across environments including but not limited to Parking, New Here Start Here, Greeters, Ushers, Hospitality, and Information
• Ensure systems and processes are clear, simple, and consistently executed each weekend.
• Execute and oversee follow-up processes for guests and new volunteers, helping people take clear steps into community.
• Manage volunteer scheduling and database systems with accuracy and consistency.
• Coordinate logistics including room reservations, calendars, and ministry planning ideas.
• Order and maintain supplies for Next Steps and Guest Services environments.
• Assist in budget tracking and administrative support for the department(s)
• Provide general administrative support for direct supervisor which may include typing, filing, copying, making and receiving phone calls, purchasing, credit card reconciliations, and other duties, as assigned.

QUALIFICATIONS – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent and earned degrees and/or other training that has equipped them for the duties of the role.
• Two years of administrative and/or project management experience
• Effective time management, customer service, and communication skills, both verbal and written
• Self-motivated, self-directed requiring minimal supervision
• Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadership.
• Teamwork orientation and ability to effectively connect with staff, volunteers, and others in a manner consistent with establishing and maintaining effective working relationships.
• Agrees and aligns with the mission, vision, leadership distinctives, and doctrinal statement of SVCC.

PREFERRED QUALIFICATIONS

• Three years of related experience in a multi-site church setting of over 2,000 attendees