Billing Specialist II

At Falck US, RCM Billing isn’t just numbers – it’s how we help people after some of the most stressful moments in their lives. When we bill correctly and clearly, we make it easier for patients, payors and our colleagues in Operations, Insurance Relations and Patient Experience to do the right thing.

**Application Deadline May 19, 2026 @ 11:59 pm**

• Billing Specialist I – Learn (Verification / Coding / Processing)
• Billing Specialist II – Perform (One Biller)
• Billing Specialist III – Advanced One Biller
• Billing Auditor – Improve & Educate (and still help in production)

We are looking for people who want to grow through this ladder , not stay in the first role forever.

Click on the below link for a short video about what it means to join Falck!

Position Summary:

As a Billing Specialist II , you are a “one biller”for a defined set of accounts, payors or markets. Instead of handling just one step like Specialist I, you are responsible for the full Billing cycle for your assigned work – from checking inputs to submitting claims and handling standard responses from payors and other RCM functions.

You are a key driver of clean claims and stable queues for your area and you help prevent repeat issues by learning from denials and feedback coming from Insurance Relations and Patient Experience.

What We Offer:

· Full-Time Benefits (Medical, Dental, Vision, Life)

·401(k) with company match

· Training and Career Development

· Generous Paid Time-Off

Essential Functions:

In this role you will:

• Own the full Billing flow for your assigned work: from documentation and data checks, through preparing and billing the claim, to handling the typical responses (e.g. simple rejections, requests for more information).
• Use payer‑specific rules and internal guidelines to select the correct way to bill 911 and IFT trips.
• Work your queues in Logis and portals so they are kept under control and do not turn into backlog.
• Receive and review denial and feedback patterns coming from the Insurance Relations team and PatientExperience , and adjust how you work so the same mistake is not repeated.
• Support Billing Specialist I colleagues by answering questions on your area when needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:

• Typically have 1–2+ years of experience in Ambulance Billing/RCM or similar healthcare billing work.
• Are ready to move from “one step” work into owning full claims for your portion of the business.
• Are comfortable working with payer rules, basic coding inputs and portals.
• Take ownership – you like following a claim from start to finish and ensuring it is handled correctly.
• Want a clear path to grow into Billing Specialist III and, longer term, roles like Billing Auditor or Billing Lead .

Working Conditions:

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

· Small to medium office or shared work space

· Work varied shifts to include days, nights, weekends and holidays

Physical Requirements:

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

· Ability to sit for long periods of time

· Ability to use a computer for long periods of time

· Ability to use hands to handle, control, or feel objects, tools, or controls.

· Ability to repeat the same movements for long periods of time

· Ability to push and lift to 25 lbs.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.