Team Member (Sbarro)

Las Vegas Petroleum
White Hills, AZ

Key Responsibilities:

1. Customer Service:

  • Greet and interact with customers in a friendly, welcoming, and professional manner.
  • Take customer orders accurately and efficiently, and provide recommendations when necessary.
  • Ensure that customers have a positive experience by responding to inquiries, addressing concerns, and providing timely assistance.
  • Handle customer complaints or issues promptly and professionally to ensure satisfaction.

2. Food Preparation:

  • Assist in preparing food items such as pizza, pasta, salads, and other menu items according to Sbarro’s quality standards.
  • Ensure proper portion control and food presentation.
  • Maintain cleanliness and organization in food prep areas to ensure food safety standards are met.
  • Follow all food safety procedures, including sanitation practices, proper handling of ingredients, and cleanliness of workstations.

3. Order Fulfillment:

  • Assemble and package food orders accurately and efficiently for dine-in, take-out, or delivery.
  • Ensure orders are completed in a timely manner, paying attention to accuracy and quality.
  • Assist in delivering food to customers’ tables (if applicable) or to designated pickup areas.

4. Restaurant Cleanliness:

  • Maintain cleanliness and organization of the dining area, kitchen, and restroom facilities.
  • Regularly clean countertops, tables, floors, and equipment to ensure a hygienic environment.
  • Assist in the general upkeep of the restaurant, including trash removal and replenishing supplies as needed.

5. Cash Handling and Register Operations:

  • Operate the cash register and handle cash transactions accurately.
  • Process credit card payments and provide change when necessary.
  • Maintain a clean and organized cash register area.

6. Team Collaboration:

  • Work effectively with other team members to ensure smooth restaurant operations.
  • Assist with training new employees as needed.
  • Be willing to take on additional tasks, such as restocking supplies or assisting with opening or closing duties.

7. Safety and Compliance:

  • Follow all health and safety regulations, including proper food handling, sanitation, and safety procedures.
  • Maintain compliance with company policies and procedures.
  • Report any maintenance or safety issues to management.

Qualifications:

  • Experience:
    • No prior experience required; however, any experience in the foodservice or customer service industry is a plus.
  • Skills:
    • Excellent communication and customer service skills.
    • Ability to work well in a fast-paced environment.
    • Attention to detail and ability to multitask.
    • Basic math skills for handling transactions.
    • Ability to work effectively both independently and as part of a team.
  • Education:
    • High school diploma or equivalent is preferred, but not required.
  • Physical Requirements:
    • Ability to stand for extended periods of time.
    • Ability to lift up to 30 pounds.
    • Ability to work in a fast-paced environment while maintaining quality and cleanliness.
Posted 2025-08-09

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