Oracle Fusion Application Support Manager
Kforce's client, a growing global technology company in Mesa, AZ, is seeking an Oracle Application Support Manager to lead and stabilize a newly deployed enterprise application environment. This role works directly with the hiring manager and plays a critical part in post implementation support, global rollouts, and ongoing optimization across Finance and IT. This role is 4 days onsite and 1 day remote. Candidates must reside in the Phoenix metro area. What You'll Do:
- Lead and develop a team of 2-4 application support professionals, guiding them through stabilization, optimization, and ongoing support of a newly implemented Oracle environment
- Support recent and upcoming deployments, including the integration of additional U.S. business units, followed by APAC and Canadian regions
- Partner closely with Finance, Accounting, and Development teams to ensure system stability, accurate financial processing, and alignment with business objectives
- Serve as a subject matter expert for enterprise and financial applications, including Oracle Fusion, FCCS, PBCS, BlackLine, ServiceNow, and Salesforce
- Oversee first-line support for financial and enterprise applications, ensuring timely issue resolution and minimal business disruption
- Manage day-to-day application support, ensuring availability, reliability, and performance
- Own incident, problem, and change management processes in alignment with ITIL best practices
- Lead and contribute to cross-functional financial systems projects, ensuring compliance with U.S. GAAP and Sarbanes-Oxley (SOX) requirements
- Advise business and IT stakeholders on accounting and financial implications during new system implementations or enhancements
- Identify opportunities to improve processes, challenge the status quo, and drive continuous improvement across application support services
- Communicate effectively with stakeholders, providing clear updates on system health, risks, and resolution status
- Bachelor's degree in Accounting, Finance, Business, or a related technology field
- At least 6-8+ years of combined business and technology experience
- Proven ability to lead teams and collaborate effectively with cross-functional and external stakeholders
- Hands-on experience supporting Oracle and ERP systems in complex enterprise environments
- Experience supporting enterprise-scale applications in highly complex, global environments
- Solid project management experience, with a track record of delivering results.
- Experience setting expectations with the finance department and the people they work with on how long things will take
- Experience with SOX compliance being able to manage controls and artifact gathering and then, internal and external audit interactions
- Strong ability to work with finance
- Exposure to multiple GL and ERP platforms, with strong familiarity in Oracle Fusion financial modules, FCCS, and PBCS
- Strong understanding of accounting and financial principles, such as any of the following: Accounts Payable; General Ledger; Working Capital; Cash Applications; Revenue Management & Billing; Financial Reporting; Payroll
- Strong analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication skills, including the ability to summarize complex information clearly
- CPA license
- Prior people management experience
- Experience working within a global enterprise organization
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