Administrative Assistant - Patient Experience Coordinator

Job Description

Job Description

Health For Life Naturopathic Medicine is seeking an experienced Administrative Assistant to join our growing integrative medical practice. We are looking for a warm, professional individual who combines exceptional patient service with strong organizational, administrative, and sales skills. This role is ideal for someone who thrives in a fast-paced medical office and is passionate about creating an outstanding patient experience.

Responsibilities

• Welcome patients and create an exceptional first and last impression.
• Answer phones, schedule appointments, and manage patient communications using our electronic medical record (EMR) system.
• Educate prospective and existing patients about our services
• Check patients in and out, process payments, reconcile daily transactions, and schedule follow-up appointments.
• Maintain accurate patient records while ensuring HIPAA compliance.
• Assist providers and clinical staff with administrative support.
• Setting up reminders, scanning documents, and documenting interaction with patients.
• Maintain a clean, organized, and professional reception area.
• Contribute to a positive team culture and exceptional patient satisfaction.

Required Qualifications

• 2 years of medical office experience is required.
• Excellent customer service and communication skills.
• Strong math and attention to detail skills with the ability to accurately process payments and reconcile transactions.
• Experience with an EMR system, Microsoft Office, and general office technology.
• Highly organized with exceptional attention to detail and the ability to multitask.
• Hospitality, concierge, or sales experience is highly desirable.

Preferred Qualifications

Associate or bachelor's degree or the Equivalent professional experience will also be considered.

Compensation & Schedule

Monday–Friday | 8:00 AM–5:00 PM

$18–$20 per hour, depending on experience

Check out our website :

Why Join Health For Life?
We believe exceptional healthcare begins with exceptional people. If you enjoy building relationships, helping others, and being part of a collaborative team that makes a difference in healthcare every day, we'd love to hear from you.

Company Description

Welcome to the best healthcare team in Phoenix! \r\n\r\nHealth for Life Naturopathic Medicine is a thriving integrative medical clinic in Phoenix, Arizona, committed to transforming the way patients experience healthcare. For over 17 years, we’ve provided whole-person, root-cause medicine through a dedicated team of Naturopathic Doctors, a Registered Nurse, and compassionate support staff—all working together to offer thoughtful, patient-centered care.\r\n\r\nOur practice blends the best of conventional and naturopathic medicine, with a strong foundation in family care, men's health, women’s health, hormone balancing, digestive health, autoimmune conditions, mold and environmental illness, thyroid disorders, and more. We see a wide range of patients—many of whom have felt overlooked or underserved by traditional medical systems—and help them restore health through individualized treatment plans.\r\n\r\nOur providers offer services such as functional lab testing, herbal medicine, acupuncture, IV nutritional therapy, constitutional hydrotherapy, food sensitivity testing, regenerative injections, and lifestyle counseling. As part of our growth, Dr. Krystal Tellier also leads our advanced longevity offerings for patients looking to proactively optimize healthspan and performance.\r\n\r\nWe operate as a close-knit, mission-driven team that values empathy, collaboration, and continuous learning. Our staff genuinely care about our patients and each other, and we’re proud to foster a work environment that encourages professional growth and purpose-driven care.\r\n\r\nIf you’re passionate about integrative medicine, learning every day and want to be part of a supportive, forward-thinking team, we’d love to connect.\r\n\r\nVisit to learn more.