Guest Services - Verde Ranch Storage

Join the CRR Team!

Verde Ranch RV Storage in Camp Verde, AZ is seeking a friendly, detail-oriented Guest Services Associate to join our storage facility team. This role is the first point of contact for our customers and plays a key part in delivering a welcoming, professional, and efficient experience from move-in to move-out.

The ideal candidate enjoys helping people, communicates clearly, and takes pride in maintaining an organized, well-run property.

We’re looking for someone who is dependable, customer-focused, comfortable with basic technology and point-of-sale systems, and able to work independently. Prior customer service, retail, hospitality, or property management experience is a plus.

If you enjoy building relationships, solving problems, and being part of a team that values service and accountability, we’d love to meet you.

We value our associates’ time and efforts! Our commitment to your success is enhanced by our competitive compensation and incredible benefits package including:

• Medical, Dental, and Vision Benefits
• 2 weeks annual PTO
• 6 Paid holidays
• Full 401K match up to 6%
• Tuition Reimbursement
• Virtual, in-person, and conference learning opportunities

The Guest Services Associate at Verde Ranch Storage will include, but is not limited to, showing and renting units to potential guests, customer service, fielding incoming calls, up-selling, completing payments, completing all paperwork, and making collection calls.

• Delivers legendary service to all guests by acting with a customer comes first attitude and connecting with the customer.
• Performs various administrative tasks, including answering multi-line phones, typing, computer and data entry.
• Answers incoming guest calls, using appropriate etiquette, to book reservations or assist with existing reservations.
• Anticipates guest and facility needs by constantly evaluating environment and customers for cues.
• Contributes to positive team environment by recognizing changes in associate’s morale and performance and communicating them to the manager.
• Cleans and organizes Storage / Self-Storage Facility as needed
• Performs other duties as assigned.
• Flexible schedule including weekends and holidays.