Division President
- Provides leadership and assistance to the division employees, including technical direction and work-related advice, with an emphasis on customer service, client retention, and growth
- Meets with employees individually, and on a regular basis, to disseminate information and follow-up on outstanding issues
- Implement and maintain personnel policies in accordance with corporate manual and guidelines
- Recruit, select, train and manage the performance of division employees
- Support division with initiatives and general operations
- Gain and maintain a complete understanding of all resources available from Sentry
- Set the strategic direction of the division and monitor progress and growth
- Responsible for the achievement of annual sales and contribution goals as well as achieving the established ratio level of income to expenses
- Help to analyze the local market and competition to identify external threats and opportunities and adapt to strategies for changing conditions
- Strategize with SVPs and Sales personnel on large client proposals
- Maintain an understanding of Sentry’s contractual obligations to its clients
- Review monthly summary reports to identify and improve upon trends
- Ensure that accounting and administration staff are following policies and procedures
- Assist with clients requests as needed
- Adhere to our Language of Service with all interactions
- Review issues and look for solutions to obstacles or gaps in service
- Respond promptly to employee or client needs and step in to assist with difficult situations
- Solicit employee and customer feedback to improve service
- Closely monitor client transitions and provide support
- Have at least 2 years of previous leadership experience
- Have at least 2 years of previous Community Management Experience
- Be professional, organized and self-motivated
- Possess strong written and verbal communication skills
- Hold a valid license to operate a motor vehicle with a clean driving record
- Have a proficiency with Microsoft Office and general computer skills
- Preferred CAM license and experience (licensed in states that require)
- Salary commensurate with experience and qualifications
- Training and Support provided
- Comprehensive benefits package
- Work-life balance
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