Automotive Mobile Service Technician

Ford Field Service TechnicianLocation: Phoenix, AZ 85040Compensation: Competitive pay based on experience and certifications and a generous signing bonus! About the JobModel 1 Ford is looking for a skilled Field Service Technician to join our team. This position is focused on supporting customers in the field by handling diagnostics, repairs, and maintenance at their location. The role requires hands-on experience with automotive systems, strong problem-solving skills, and the ability to work efficiently outside of the dealership environment. Responsibilities * Travel to customer sites to complete service and repair work * Diagnose issues and perform accurate inspections using diagnostic equipment * Conduct light and medium-duty repairs, including: * Brakes, electronics, and HVAC systems * Suspension, steering, and drivetrain components * Gasoline and diesel engine service * Transmission and transaxle systems * Complete and submit repair orders with accurate documentation * Review warranty claims, maintenance requirements, and product updates * Work with leadership to resolve complex or escalated technical issues * Provide customers with clear communication and training when needed * Maintain efficiency standards of 85% or higher * Follow safety protocols and ensure a clean and organized work area Qualifications * High school diploma or equivalent required * At least 2 years of experience in an automotive or medium-duty service environment * Knowledge in one or more of the following certifications: Automobile (A1–9), Medium/Heavy Truck (T1–8), School Bus (S1–7), Transit Bus (H1–8) * Ability to obtain a CDL with passenger and air brake endorsements * ASE certifications or ability to complete ASE testing * Strong mechanical background with diagnostic and repair skills * Clear communication and customer service abilities * Professional, dependable, and capable of working independently Physical Requirements * Able to lift, push, or pull 50 lbs. * Frequent bending, kneeling, climbing, and crawling may be required * Good manual dexterity for handling tools and parts * Must maintain eligibility for a CDL and pass DOT medical and driving requirements Pay & Benefits * Competitive pay based on skill and certifications * Full-time position with consistent scheduling Our benefits package includes: * Medical, dental, and vision coverage * 401(k) * Vacation pay * Employee discounts on vehicle purchases * Ongoing career development and training opportunities * Long-term stability and growth potential About UsModel 1 Ford is a family-operated dealership dedicated to customer satisfaction and employee success. We provide a professional environment where skilled technicians can advance their careers while making a difference in the automotive industry. Model 1 Ford is an equal opportunity employer. Applicants will be considered without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, veteran status, or other protected characteristics.