Systems Analyst - CDT Ecommerce (Located in CT, MO, AZ)

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

Customer Digital Technology team is tasked to deliver on key strategic objectives at United Rentals. This role will be critical in ensuring different software systems integrate and scale well to render industry leading user experiences. You will contribute at different phases of software development, work with world class vendors, software providers and cater to internal stakeholders at various levels of the organization. This is an amazing opportunity for someone who is driven to work on software projects that have tangible impact in the real world.

This role would be in one of our corporate offices in: Stamford, CT; Kansas City, MO; or Scottsdale, AZ as a hybrid role

What you’ll do:

• Act as the primary technical point of contact for a broad range of software enhancements

  • Help build a thorough end-to-end understanding of technical interfaces for the company website and the mobile app with an emphasis on ecommerce

  • Clarify business requirements and translate technical specifications for development

  • Ensure scalability and performance of digital technology platforms

  • Assist in all phases of development and deployment of system enhancements

  • Work closely with cross-functional teams to align technology solutions with strategic objectives

  • Perform root cause analysis across system call chains for issues reported

  • Conduct technical assessments and provide recommendations for system improvements

• Test new or modified application functionality, verifying business and technical requirements

  • Testing process to ensure that solution delivery matches the desired functionality

  • Perform tests to avoid performance issues, including any effects from system development

• Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, and other project documents.

• Follow and research industry trends and perform best-practice research to support project goals.

• Responsible for other tasks related to assigned systems

Requirements:

• 3+ years in programmer analyst or systems analyst role

• Bachelor’s Degree in IT, Science or Business or Equivalent Experience

• Effectively communicate concepts with vendors, customers, team members and management, both verbal and written

• Balance a self-motivated, independent work ethic with cross-functional collaboration

• Experience with database systems and SQL programming (SQL Server, DB2)

• Hands-on software troubleshooting experience and application of critical thinking

• Good working knowledge of data modeling and ETL concepts

• Good project management and documentation abilities

• Experienced with Word, PowerPoint, Excel and related productivity tools

• Hybrid work – expected schedule of: M, F remote, Tu, W, Th in office.

• Candidate will be hired as Systems Analyst or Senior Systems Analyst depending upon experience and skills.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.