Principal Product Designer
Job Description
Job Description
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Stock options plan
- Vision insurance
CommLoan is the leading lending marketplace, connecting borrowers with the right lenders to finance their Commercial Real Estate (CRE) loans. Our mission is to transform the lending process by delivering transparency, efficiency, and choice. As we evolve into a true SaaS platform infused with AI, were seeking a Principal Product Designer to lead the charge in reimagining the borrower and lender experience. This is a career-defining opportunity to shape the future of commercial real estate lending technologyat scale. About the Role This is an in-office role at CommLoan's headquarters in Scottsdale, AZ. As a Principal Product Designer, youll set the experience vision for our AI-driven SaaS platform. Youll balance hands-on design craft with strategic influence across product, technology, and business teams. You will share insights, build elegant workflows and translate complexity into intuitive, and delightful experiences. Youll work closely with executives, engineers, and product managers to redefine how commercial loans are originated, evaluated, and closedall while mentoring designers and elevating the overall design culture across the company. What You'll Do
Lead Strategic UX Transformation
- Define a bold UX vision to simplify complex CRE lending workflows into intuitive user journeys
- Translate business challenges into scalable systems and frameworks
- Deliver full design outputs: wireframes, prototypes, user flows, and high-fidelity experiences
- Design across multiple touchpointsborrower dashboards, lender workflows, AI-driven recommendations via mobile and webensuring seamless and consistent experiences
- Mentor and guide other designers, offering critique, sharing best practices, and instilling a culture of design excellence
- Champion accessibility, inclusivity, and usability at every step
- Partner deeply with Product, Engineering, and AI teams to deliver innovative features
- Work directly with executives to shape product direction, influence key decisions, and advocate for user needs
- Define meaningful UX metrics tied to adoption, engagement, and customer satisfaction
- Use research and data to continuously iterate and refine experiences
Experience & Expertise
- 7+ years of experience in product design/UX, with a strong portfolio demonstrating SaaS platform and marketplace design
- Proven experience working on complex fintech, mortgage, or real estate products
- Background at companies like Zillow, Rocket Mortgage, Trulia, Blend, LendingTree, Plaid, Redfin, Compass, or SoFi is highly desired
- Mastery of modern design tools (Figma, Sketch, etc.) and design systems
- Strong in Information Architecture, interaction design, prototyping, and usability testing skills
- Ability to clearly articulate design decisions to both executives and cross-functional partners
- Track record of mentoring designers and elevating design culture
- Capable of leading as a senior individual contributor while influencing product vision at scale
- Entrepreneurial mindset, comfortable in fast-paced, high-growth environments
- Shape the future of CRE lending, with AI at the core of the experience
- Lead design innovation for a SaaS platform with massive industry impact
- Work with a collaborative, entrepreneurial team where your design voice drives decisions.
- Competitive compensation with potential equity upside
- Be part of a mission-driven company solving meaningful and complex challenges
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